ApexEdge, a partner-enablement platform that offers monthly bill and subscription management solutions to support the financial health of consumers, launched its innovative new portal to support its financial institution partners bill management implementations. This detailed library of documentation helps guide all aspects of actionable insights implementation, including: strategic positioning and value proposition decisions; optimal customer experience design; API integration configurations; and all aspects of API implementations.
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With consumers wanting more access to money saving solutions that can help improve their financial wellness journey, financial institutions are implementing added value actionable insights into their native ecosystems. Financial institutions, PFMs, and other innovators using APIs “can see increases in revenue of up to 20 percent more than those that do not,” according to PYMNTS. However, credit unions and banks often run into issues when implementing APIs.
To combat this challenge, ApexEdge developed its partner portal to create more seamless integrations and implementations of its technology. The portal was crafted to provide financial institutions with a wealth of practical information, details and additional support on the company’s products and services, communications, billing, bank-level security documentation, and marketing resources.
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“With our portal, we’ve created a powerful and tactical knowledge base to assist our partners as they implement ApexEdge solutions that facilitate deeper customer relationships with meaningful, personalized conversations by helping customers save money and reduce stress,” said Michael Whitt, Head of Partnerships at ApexEdge. “Organized functionally, the portal is a resource that specifically addresses the varying needs of product owners, operations and customer service teams, legal and compliance managers as well as deep engineering detail providing full API references plus live, interactive API calls.”
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