Tag : Customer Experience

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located
Analytics News

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located

Fintech News Desk
ServiceNow, with the help of Twilio’s platform, makes it easier than ever to drive end-to-end service experiences – from issue to resolution ServiceNow, the leading digital workflow company that makes work, work better for people, announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.......
Sitoo Recognised in 2021 Gartner Market Guide for Unified Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers
Commerce News

Sitoo Recognised in 2021 Gartner Market Guide for Unified Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers

Fintech News Desk
2021 is fast turning into a year of unprecedented success for industry-leading retail technology provider, Sitoo. The point-of-sale (POS) and unified commerce platform provider is recognised as a Representative Vendor in 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers. “Creating......
Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim
Finance News

Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim

Fintech News Desk
Organizations’ robust move to improve customer experience and operational efficiencies drives the digital health solutions market, finds Frost & Sullivan Frost & Sullivan’s recent analysis finds that the healthcare sector’s increasing focus on meeting the Quadruple Aim—enhancing patient experience, reducing costs, improving health outcomes, and improving clinician experience—has encouraged healthcare......
1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team
Banking News

1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team

Fintech News Desk
1st Security Bank (“the Bank”) is pleased to announce that Kevin Richards has joined the Bank’s Commercial and Industrial (“C&I”) Lending Team as a Senior Vice President, Commercial Lending Relationship Manager. Kevin will be based in Mountlake Terrace, WA, and is responsible for growing the Bank’s C&I portfolio by providing excellent service and......
Clickatell Announces Chat Commerce Platform with New Payment Capabilities
Digital Payments News

Clickatell Announces Chat Commerce Platform with New Payment Capabilities

Fintech News Desk
Brands can now deliver immediate value to consumers through chat Visit Clickatell at Money 20/20 Las Vegas, booth #1740 to demo new chat payment capabilities Clickatell, a leader in mobile communications and chat commerce, announced it will unveil new payment capabilities via its Chat Commerce Platform at Money 20/20 Las Vegas, Oct.......
Mira Srinivasan Joins BlueVine's Growing Leadership Team as Chief Risk Officer
Fintech News Risk Management

Mira Srinivasan Joins BlueVine’s Growing Leadership Team as Chief Risk Officer

Fintech News Desk
BlueVine appoints former Brex leader to help manage risk and enhance customer experience Former CRO, Ido Lustig, will transition into a new role as BlueVine’s General Manager International BlueVine, the leading provider of innovative financial services for small businesses, announced the appointment of Mira Srinivasan as its Chief Risk Officer. In......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
ISG to Publish Study on Digital Business Solutions, Services
Business Digital Economy News

ISG to Publish Study on Digital Business Solutions, Services

Fintech News Desk
ISG Provider Lens™ report comes as many businesses embrace new digital initiatives to better serve customers following the COVID-19 pandemic Information Services Group, a leading global technology research and advisory firm, has launched a research study examining providers of digital business solutions and services that enhance customer experience, improve business......
EasyVista Appoints James Ferguson as Vice President of Sales for North America
Digital Payments News

EasyVista Appoints James Ferguson as Vice President of Sales for North America

Fintech News Desk
Tech industry trailblazer brings collaborative approach to lead sales strategy EasyVista, a global software provider of intelligent service automation solutions for enterprise service management and self-help, announced that James Ferguson, MBA, has joined the organization as VP of Sales for North America. Ferguson, who has an extensive background in driving growth......