Tag : Customer Experience

Lemonade Expands Renters Insurance to Kansas
Finance InsurTech News

Lemonade Expands Renters Insurance to Kansas

PR Newswire
by PR Newswire0
Kansas Renters Can Now Get Fast, Affordable Coverage Starting at $5 Per Month Lemonade, the tech-first insurance company, announced the availability of its renters insurance in Kansas. The expansion gives renters across the state a simple, fast way to get coverage that fits their lifestyles. Lemonade Renters provides flexible coverage......
NAVEX Expands Nira, Bringing Smarter AI to the Customer Support Experience
Compliance management News

NAVEX Expands Nira, Bringing Smarter AI to the Customer Support Experience

EIN Presswire
by EIN Presswire0
NAVEX, the global leader in integrated risk and compliance management software, today announced Nira for Support, extending the capabilities of Nira, the NAVEX Intelligent Response Agent, into the customer support experience. Available within the NAVEX Community, Nira for Support provides customers with a faster, more intuitive way to find answers, receive......
‘hashbank’ named Best New Digital Bank Georgia 2026 by Global Banking & Finance Review
Banking Finance News

‘hashbank’ named Best New Digital Bank Georgia 2026 by Global Banking & Finance Review

EIN Presswire
by EIN Presswire0
Georgia’s rapidly scaling, fully licensed digital bank earns international recognition in the UK publisher’s 2026 awards hashbank has been named Best New Digital Bank Georgia 2026 in the Global Banking & Finance Review Awards, the international awards programme run by UK financial publisher GBAF Publications Ltd. The recognition caps a......
Funding Circle launches a new mobile app, giving FlexiPay and Card customers greater financial control and on the go flexibility
Finance Fintech News

Funding Circle launches a new mobile app, giving FlexiPay and Card customers greater financial control and on the go flexibility

GlobeNewswire
by GlobeNewswire0
Funding Circle, the UK’s leading SME finance platform, launches its new mobile application (“app”). Designed to provide a seamless customer experience, the latest app provides small businesses with a fast, intuitive, and centralised platform to manage their FlexiPay and Card products, from anywhere. Small businesses are operating at pace, and......
McClain Bank Partners with Zelus to Modernize New Account Opening with SNAP
Banking News

McClain Bank Partners with Zelus to Modernize New Account Opening with SNAP

EIN Presswire
by EIN Presswire0
Agreement brings purpose-built automation to McClain Bank’s technology platform, eliminating errors and delivering a faster, more consistent customer experience Zelus Automation Platform today announced a five-year agreement with McClain Bank to deploy SNAP — the Simple New Account Platform — across its branch network. Specifically developed for Jack Henry’s CIF 20/20......
Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes
Digital Payments Finance News

Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes

Business Wire
by Business Wire0
Collaboration brings market-leading voice AI into regulated financial environments to improve payment performance, increase customer self-service and achieve operational efficiency Alorica Inc., a global customer experience (CX) leader, announced initial results from its strategic partnership with Domu, a voice AI platform built for regulated, high-volume interactions. The joint initiative deploys......
First Bankers Trust Selects Alacriti To Modernize Loan Payments and Enhance Customer Experience
Digital Payments News

First Bankers Trust Selects Alacriti To Modernize Loan Payments and Enhance Customer Experience

GlobeNewswire
by GlobeNewswire0
Community Bank Selects Orbipay Loan Payments To Strengthen Operational Control and Modernize Loan Servicing First Bankers Trust has transformed its loan payment operations with Alacriti, moving from manual workflows to an automated, integrated platform. Customers can now complete loan payments through self-service Enrolled and Guest Web experiences, with support for......
Zemi Acquires Punchwallet, Expanding Footprint in Consumer Loyalty and Fintech Infrastructure
Fintech News

Zemi Acquires Punchwallet, Expanding Footprint in Consumer Loyalty and Fintech Infrastructure

EIN Presswire
by EIN Presswire0
Zemi Capital Partners acquires Austin-based Punchwallet, expanding into consumer loyalty, merchant engagement, and fintech infrastructure. Zemi Acquires Punchwallet, Expanding Its Footprint in Consumer Loyalty and Fintech Infrastructure Zemi Capital Partners has acquired Punchwallet, an Austin, Texas-based startup focused on digital loyalty and customer engagement, in a completed buyout transaction. Punchwallet developed......
Corporate Insight Releases Groundbreaking New Study on AI in Financial Services: Fintech Innovation Surges, Consumer Trust Lags
Fintech News

Corporate Insight Releases Groundbreaking New Study on AI in Financial Services: Fintech Innovation Surges, Consumer Trust Lags

GlobeNewswire
by GlobeNewswire0
New Research Draws on Competitive Intelligence Across 21 Industry Verticals, In-Depth Consumer Interviews and a 2,000-Person Survey to Map What Firms Are Deploying, How Consumers Feel, and Today’s Best Practices for Consumer-Facing AI Corporate Insight (CI), the leading provider of competitive intelligence and customer experience research to the financial services......
The Merchant Risk Council Announces FY26–27 Global Board of Directors Appointments
Digital Payments News

The Merchant Risk Council Announces FY26–27 Global Board of Directors Appointments

EIN Presswire
by EIN Presswire0
The MRC welcomes new global board leaders to help advance collaboration, education, and innovation in payments and fraud prevention. The Merchant Risk Council (MRC), a global non-profit membership association for payments and fraud prevention professionals, is pleased to announce new appointments to its Global Board of Directors for FY26–27. Their......
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