Tag : Alorica

Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes
Digital Payments Finance News

Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes

Business Wire
by Business Wire0
Collaboration brings market-leading voice AI into regulated financial environments to improve payment performance, increase customer self-service and achieve operational efficiency Alorica Inc., a global customer experience (CX) leader, announced initial results from its strategic partnership with Domu, a voice AI platform built for regulated, high-volume interactions. The joint initiative deploys......
Alorica Financial’s SST Expands Digital Wallet and Payment Capabilities for Loan Servicing Through Partnership with PayNearMe
Digital Payments Finance News

Alorica Financial’s SST Expands Digital Wallet and Payment Capabilities for Loan Servicing Through Partnership with PayNearMe

Business Wire
by Business Wire0
Collaboration integrates PayNearMe’s PayXM™ platform into SST’s ecosystem to power more flexible, configurable and secure payment capabilities Alorica Inc., a global customer experience (CX) leader, announced at SFVegas, a new partnership with PayNearMe, integrating the PayXM™ platform into Alorica Financial’s Systems & Services Technologies (SST) ecosystem. The partnership enhances Alorica’s end-to-end loan......
Alorica Announces $725 Million Refinancing by Cerberus Business Finance
Finance News

Alorica Announces $725 Million Refinancing by Cerberus Business Finance

Business Wire
by Business Wire0
Refinancing Enables Leading CX Provider’s Globalization Strategy and Product Expansion Alorica Inc., a fast growing and trusted global leader in next-generation customer experience (CX) solutions, announced it closed a refinancing led by Cerberus Business Finance, LLC, and its affiliates (“Cerberus”). Through a directly negotiated transaction, Alorica received a $725 million......
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