Search Results for: Retail Banking

Strivr Announces Industry's First XR Training Bundle for Retail Banking
Banking Finance Fintech News

Strivr Announces Industry’s First XR Training Bundle for Retail Banking

PR Newswire
by PR Newswire0
Strivr announced the release of the industry’s first off-the-shelf XR training bundle tailored for retail banking and financial services designed to accelerate training and improve employee performance through immersive, AI-powered modules. The turn-key bundle includes training across key areas including customer de-escalation, professional etiquette, and empathetic leadership, and is based......
HSBC Continental Europe: Completion of the Sale of Retail Banking Business in France, Including the Sale of HSBC SFH (France)
Banking Finance News

HSBC Continental Europe: Completion of the Sale of Retail Banking Business in France, Including the Sale of HSBC SFH (France)

Business Wire
by Business Wire0
Regulatory News: Further to our announcements of 18 June 2021 and 14 June 2023, HSBC Continental Europe (‘HBCE’) has completed on 1 January 2024 the sale of its retail banking business in France (the ‘Transaction‘) to CCF, a subsidiary of Promontoria MMB SAS (‘My Money Group’). My Money Group and......
From Digital Attendants to Customer Segmentation: Gen AI's Role in Retail Banking Explained in Info-Tech Research Group's New Resource
Banking News

From Digital Attendants to Customer Segmentation: Gen AI’s Role in Retail Banking Explained in Info-Tech Research Group’s New Resource

PR Newswire
by PR Newswire0
The firm’s latest resource explains for IT and business leaders how Gen AI is reshaping the banking industry by optimizing operations, personalizing services, and bolstering risk management for enhanced efficiency and customer satisfaction in the digital age. In response to the swift advancement of generative AI (Gen AI), banking institutions......
Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential
Banking News

Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential

Business Wire
by Business Wire0
Citi’s U.S. Retail Bank introduces simplified banking, a more straightforward way of banking. By retiring account packages and introducing Relationship Tiers, Citi is streamlining its benefits and services and enhancing the customer experience. New customers can benefit from these changes immediately and Citi will begin converting existing customers to simplified......
First Community Bank, Sunrise Bank and Today's Bank Select Jack Henry to Accelerate Business and Retail Banking Strategies
Banking News

First Community Bank, Sunrise Bank and Today’s Bank Select Jack Henry to Accelerate Business and Retail Banking Strategies

PR Newswire
by PR Newswire0
Community banks are utilizing Jack Henry solutions to power their local economies Jack Henry announced that First Community Bank, Sunrise Bank and Today’s Bank have selected Jack Henry’s modern core infrastructure to provide better service to retail and business customers. Michigan-based First Community Bank, Florida-based Sunrise Bank, and Arkansas-based Today’s Bank were looking for an open and flexible technology provider capable......
J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California
Banking News

J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California

Business Wire
by Business Wire0
An effective mix of digital offerings and a caring team of highly skilled banking professionals has become the formula for customer satisfaction at U.S. Bank in California. For three consecutive years U.S. Bank has received the highest score in California in the J.D. Power 2023 U.S. Retail Banking Satisfaction Study......
Desert Financial Credit Union Named Official Retail Banking Partner of Arizona State University
Banking News

Desert Financial Credit Union Named Official Retail Banking Partner of Arizona State University

Business Wire
by Business Wire0
Official ASU-branded debit cards coming soon Desert Financial Credit Union will expand its current partnership with Arizona State University (ASU) to become the university’s official retail banking partner on April 12, 2023. “Our existing partnership with ASU has improved access to higher education for our employees, and we’re building on......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
by Business Wire0
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers
Banking Digital Payments News

Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers

Fintech News Desk
by Fintech News Desk0
Paymentus, the best in class digital bill pay and money movement provider, announced that it has been selected by Citizens Financial Group to provide electronic bill payment and money services for its digital-first retail banking customers nationwide. Citizens will deploy Paymentus Bill Center and Paymentus Loan Payments, both powered by......
UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight
Banking News

UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight

Fintech News Desk
by Fintech News Desk0
New test templates enable retail banks to readily get pre-and post-launch feedback at the speed of agile to better ensure success during the design, development, and optimization of new features and experiences UserTesting, a leader in video-based human insight, announced the availability of new test templates for the UserTesting Human Insight Platform......
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