Search Results for: consumers

Chubb's Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods
Digital Payments Finance Fintech News Security

Chubb’s Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods

PR Newswire
by PR Newswire0
Across the globe, 61% have changed their behavior or reduced use of digital payment platforms due to cyber scam concerns. 75% say transaction insurance would boost their trust, increasing adoption. Chubb, a world leader in insurance, today released the results of its new global survey, “The Impact of Cyber Scams......
Intuit Pioneers Done-for-You Future for Consumers and Businesses with Agentic AI
Artificial Intelligence Finance Fintech News

Intuit Pioneers Done-for-You Future for Consumers and Businesses with Agentic AI

Business Wire
by Business Wire0
Company’s early investments in Generative AI Operating System and AI-driven expert platform innovations accelerate delivery of agentic AI experiences Intuit Inc., the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp, is pioneering a done-for-you future with agentic AI. Developed using its proprietary Generative AI Operating......
MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere
Banking Finance Fintech News

MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere

GlobeNewswire
by GlobeNewswire0
New survey shows majority of consumers (57%) unlikely to have an account with financial providers that offer a bad mobile experience MX Technologies, Inc., a leader in actionable intelligence for consumers and the financial providers that serve them, shares its latest survey findings, which reveal mobile banking can make or......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
by Business Wire0
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report
Digital Payments Fintech News Risk Management Security

Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report

Business Wire
by Business Wire0
Consumers turning to billers to safeguard their data as threat of digital payments fraud escalates Digital payment preferences are surging, according to the 2024 ACI Speedpay Pulse Report, published by ACI Worldwide, an original innovator in global payments technology. More than three-quarters of Americans now prefer to pay their bills......
Alkami Market Study Reveals Differences in AI Outlook between Financial Institutions and Consumers
Banking News

Alkami Market Study Reveals Differences in AI Outlook between Financial Institutions and Consumers

PR Newswire
by PR Newswire0
96% of financial institutions foresee AI playing a critical role in the next five years Alkami Technology, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., released commissioned research findings regarding the distinct perspectives on artificial intelligence (AI) held by regional and community financial institutions (RCFIs) compared......
New Research Finds Consumers Demand Payment Choice, Worry About Cash Access, and Remain Optimistic About Their Financial Future
Digital Payments Digital Wallet News

New Research Finds Consumers Demand Payment Choice, Worry About Cash Access, and Remain Optimistic About Their Financial Future

Business Wire
by Business Wire0
Paysafe’s annual Inside the Wallet report polled the spending and saving habits of 14,500 people across age groups from around the world Over half of consumers worldwide (56%) have changed their spending habits from a year ago, not only becoming more price conscious but demanding payment choice, from debit cards and bank......
Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey
Digital Payments Fintech News

Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey

Business Wire
by Business Wire0
Expanding testing coverage across payment methods and borders drives customer retention in the trillion-dollar e-commerce industry. Applause, a world leader in testing and digital quality, today released the results of its first Digital Payments and Localization Survey, which revealed that most users will abandon apps that are poorly localized or......
Over 50% of Canadian Gen Z and Millennial Consumers Are Looking to Apps for Financial Guidance
Banking Fintech News

Over 50% of Canadian Gen Z and Millennial Consumers Are Looking to Apps for Financial Guidance

EIN Presswire
by EIN Presswire0
GFT’s New Banking Disruption Index Explores Whether Canada’s Banks Should Partner With Digital Competitors For 90% of Canadian banking customers, saving is a top priority, but where they’re placing their money is shifting, according to a new report released today. The Banking Disruption Index from global digital transformation company GFT finds that......
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