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KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Finance Fintech Startups News

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

GlobeNewswire
by GlobeNewswire0
Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements Freshworks Inc. announced that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after implementing Freshdesk to unify its customer support across different channels. KoinWorks, which started as a peer-to-peer financial lending......
Generate AI Images From Text Using DALL-E : A Revolutionary Tool By OpenAI
Artificial Intelligence Featured Fintech Primers Technology

Generate AI Images From Text Using DALL-E : A Revolutionary Tool By OpenAI

Pooja Choudhary
by Pooja Choudhary0
Our goal is to make general artificial intelligence beneficial to all people since it has increasingly spectacular output with AI picture generators becoming immensely popular recently. To the majority of viewers, these results can occasionally be difficult to tell apart from real images. Our main focus in this article will......
CSU Launches First Hybrid Processing Platform of Electronic Transactions in Latin America
Digital Payments News

CSU Launches First Hybrid Processing Platform of Electronic Transactions in Latin America

Fintech News Desk
by Fintech News Desk0
Company grows at a fast pace and intends to serve new markets and clients with the use of the new flexible systems platform CSU CardSystem S.A., a leading company in the Brazilian market in state-of-the-art technological solutions for payment means, customer experience and clients’ loyalty and incentives – continues to......
HASHWallet Evolves: New Key Features for the Ultimate Hardware Wallet
Banking Business Fintech News

HASHWallet Evolves: New Key Features for the Ultimate Hardware Wallet

Fintech News Desk
by Fintech News Desk0
eSignus has been working for months to enhance the main features of HASHWallet, the most secure hardware wallet on the market. HASHWallet is an innovative hardware wallet designed to safeguard crypto-assets in the shape of a convenient smart card full of premium features. The project started back in 2018, and ran a......
E-commerce Featured Fintech Robotic Process Automation

Automating Financial Reconciliation for E-commerce Using AI and RPA

Fintech Staff Writer
by Fintech Staff Writer0
In the fast-evolving world of e-commerce, managing financial transactions accurately and efficiently is crucial for business success. Financial reconciliation—the process of verifying that records from different financial accounts align—is a fundamental aspect of financial management. In the e-commerce sector, the vast volume of transactions, multiple payment channels, and diverse currencies......
Casap Secures $8.5 Million in Funding to Revolutionize the Multi-Billion Dollar Payment Disputes Process and Fight First-Party Fraud
Finance Fintech News

Casap Secures $8.5 Million in Funding to Revolutionize the Multi-Billion Dollar Payment Disputes Process and Fight First-Party Fraud

PR Newswire
by PR Newswire0
The AI-powered platform builds consumer loyalty while saving financial institutions millions in losses and resources. Casap, a disputes automation and fraud prevention platform, has raised $8.5 million to scale the first AI-powered solution for banks, credit unions and fintechs to intelligently tackle first-party fraud and automate disputes and chargebacks. The......
Zingly Announces a Proven, Safe-AI Solution for Banks and Financial Institutions to Drive Revenue Growth with Cost Reduction
Artificial Intelligence Banking InsurTech News

Zingly Announces a Proven, Safe-AI Solution for Banks and Financial Institutions to Drive Revenue Growth with Cost Reduction

PR Newswire
by PR Newswire0
AI-driven platform helps financial institutions deliver personalized experiences to maximize customer acquisition, onboarding and wallet share in regulated environments Zingly.ai, the GenAI and digital-first CX Center provider, unveiled a suite of AI solutions to fuel revenue growth for banking, financial services and insurance (BFSI) institutions. These companies face increasingly complex customer inquiries,......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
by PR Newswire0
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
Bluevine Adds Mastercard-Powered Small Business Credit Card to the Arsenal of Tools Available on its Banking Platform
Banking News

Bluevine Adds Mastercard-Powered Small Business Credit Card to the Arsenal of Tools Available on its Banking Platform

Business Wire
by Business Wire0
Bluevine Business Cashback Mastercard® Fully Integrates with Bluevine Business Checking for Seamless Cash Flow Management and Access to Capital to Fuel Business Growth Bluevine, the banking platform that serves as the financial operating system for startups and small businesses, today announced the general availability of the Bluevine Business Cashback Mastercard®1, which offers......
Discover-Financial-Services-Reports-First-Quarter-2024-Net-Income-of-$308-Million-or-$1
Finance Fintech News

Discover Financial Services Reports First Quarter 2024 Net Income of $308 Million or $1.10 Per Diluted Share

Business Wire
by Business Wire0
Board of Directors Declares Quarterly Common Stock Dividend of $0.70 Per Share Discover Financial Services (NYSE: DFS): First Quarter 2024 Results 2024 2023(1) YOY Change Total loans, end of period (in billions) $126.6 $112.7 12% Total revenue net of interest expense (in millions) $4,210 $3,742 13% Total net charge-off rate......
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