Author : Caroline Platkiewicz

https://globalfintechseries.com - 2 Posts - 0 Comments
Caroline is the Senior Marketing Manager at SilverCloud, a technology that drives better experience for mobile banking

2021 – The Year that Financial Institutions Conquer 2020’s Trial by Fire

Caroline Platkiewicz
by Caroline Platkiewicz0
A lot has changed since the onset of the COVID-19 pandemic. Financial institutions were forced to address digital transformation, if they hadn’t already, adjust traditional workplaces and adopt new technologies to operate within the new normal. As priorities and goals changed, banks and credit unions adapted their operations to champion......

Top Four Banking Trends for Improving the Customer Experience in 2020

Caroline Platkiewicz
by Caroline Platkiewicz0
The last few years have brought tremendous innovation, disruption and change to the financial services sector. From the advent of fintech start-ups, to increasingly higher consumer expectations, to greater adoption of technologies such as artificial intelligence. Add to that the unprecedented situation the recent coronavirus crisis has unveiled, banks and......
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