Author : Janthana Kaenprakhamroy

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Janthana Kaenprakramroy is the CEO of comprehensive insurtech Tapoly, winner of Insurance Provider of the Year at the British Small Business Awards 2018. Tapoly was also silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019. Janthana is a chartered accountant and former internal audit director and has worked at top-tier investment banks such as JP Morgan and Deutsche Bank.

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
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