Tag : customer service

Chinook Investment Partners Makes Growth Investment in PractiVet
Investment Services News

Chinook Investment Partners Makes Growth Investment in PractiVet

EIN Presswire
by EIN Presswire0
Chinook Investment Partners, a Colorado-based, partnership-focused, entrepreneurial equity capital partner, announced today it completed an investment in PractiVet, a leading branded supplier of veterinary infusion devices and IV infusion set consumables, serving thousands of veterinary end-users and the broader animal health ecosystem across the United States. This growth investment was......
Adapt or Atrophy? The AI Velocity Gap in Finance Transformation
Artificial Intelligence Finance Guest Posts Investment Services Technology

Adapt or Atrophy? The AI Velocity Gap in Finance Transformation

Krishnan Raghunathan
by Krishnan Raghunathan0
There is an interesting argument about the AI Velocity Gap, or the difference in speed with which individuals adopt AI versus enterprises. Barriers at the individual level seem to be addressed with greater agility and adaptability. It is at the enterprise level that siloed systems, outdated workflows, and inadequate trust......
Regions Bank Appoints Christina Clemmons as Texas Consumer Banking Executive
Banking News

Regions Bank Appoints Christina Clemmons as Texas Consumer Banking Executive

Business Wire
by Business Wire0
Clemmons’ industry experience and deep Texas roots will further differentiate Regions Bank in the Lone Star State. Regions Bank on Tuesday announced the appointment of Christina Clemmons as Texas Consumer Banking Executive, a senior leadership role overseeing retail-banking operations across Dallas-Fort Worth, Houston, Austin, Tyler and other Texas markets. “Christina brings......
Voice AI Goes Mainstream in Insurance as Consumers Prioritize Speed and Accuracy, Sonant Survey Shows
Artificial Intelligence InsurTech News

Voice AI Goes Mainstream in Insurance as Consumers Prioritize Speed and Accuracy, Sonant Survey Shows

EIN Presswire
by EIN Presswire0
Nearly 70% say they’d use voice AI for faster service and 59% say it would improve their experience Insurance clients are ready to talk to AI assistants and in many cases, they already expect it. Nearly 70% of consumers say they would use a voice AI assistant if it helps......
Luware Modernises Six’s Financial Market Communications with Cloud-Native Efficiency and Compliance
Uncategorized

Luware Modernises Six’s Financial Market Communications with Cloud-Native Efficiency and Compliance

EIN Presswire
by EIN Presswire0
Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability Luware, a leading provider of customer service and compliance recording solutions, built natively on Microsoft Teams, with recording capabilities that integrate across multiple platforms, today announced that SIX Swiss Exchange has modernised its call management and compliance recording operations......
Castles Technology Selects Bright Pattern to Modernize Global Customer Support
Artificial Intelligence Digital Payments News

Castles Technology Selects Bright Pattern to Modernize Global Customer Support

EIN Presswire
by EIN Presswire0
Global payment provider to deploy AI-powered omnichannel platform across customer support operations Bright Pattern, a leader in AI-powered, 100% native omnichannel contact center software, today announced that Castles Technology, a global leader in Android payment acceptance devices, has selected Bright Pattern’s AI-powered omnichannel contact center platform to support its customer......
SignaPay Appoints Jeff Kump as Chief Operating Officer
Digital Payments Finance News

SignaPay Appoints Jeff Kump as Chief Operating Officer

PR Newswire
by PR Newswire0
SignaPay, payments and financial technology provider (trusted by merchants and partners nationwide for long-standing, durable relationships), announces the appointment of Jeff Kump as Chief Operating Officer (COO). In this role, Kump will help shape and scale SignaPay’s operating platform, risk framework, and service model to support the company’s continued growth......
SpryPoint Secures Strategic Growth Investment from Insight Partners
Investment Services News

SpryPoint Secures Strategic Growth Investment from Insight Partners

Cision PRWeb
by Cision PRWeb0
New capital to accelerate cloud-native utility platform expansion and market leadership SpryPoint, a provider of a cloud-native customer service and operations platform for utilities, announced a strategic growth investment from Insight Partners, a leading global software investor with over 30 years of experience scaling software companies. The investment is set......
Ecer.com Redefines Global Reach for SMEs with Intelligent Cross-Border Trade Marketplace
News Trading

Ecer.com Redefines Global Reach for SMEs with Intelligent Cross-Border Trade Marketplace

EIN Presswire
by EIN Presswire0
As the global trade landscape grows increasingly complex, Chinese small and medium-sized enterprises (SMEs) are urgently seeking to break free from traditional export bottlenecks—moving away from high-cost, long-cycle, and information-asymmetric models towards a more efficient and sustainable path to internationalization. Ecer.com, a leading global mobile B2B foreign trade marketplace, is......
ChoiceLifeQuote.com Integrates Technology and Service for Life Insurance Consumers
Fintech InsurTech News

ChoiceLifeQuote.com Integrates Technology and Service for Life Insurance Consumers

GlobeNewswire
by GlobeNewswire0
ChoiceLifeQuote.com, an online life insurance service, announced an updated digital experience designed to streamline how consumers apply for coverage. The service combines automated underwriting technology with personalized support from licensed professionals, giving consumers a faster, clearer path to protection without sacrificing customer service. Founded by Dr. James Shiver, a university......
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