Tag : customer service

Consumers’-Growing-Demand-for-Simplicity-and-Security-Helps-U.S.-Bank-
Banking Finance Fintech News

Consumers’ Growing Demand for Simplicity and Security Helps U.S. Bank Top Javelin’s 2024 Digital Banking Scorecards

PR Newswire
by PR Newswire0115
Javelin Strategy & Research released the 2024 editions of its annual Mobile Banking Scorecard and Online Banking Scorecard, with U.S. Bank earning Best in Class in both scorecards and ending Bank of America’s six-year reign atop both scorecards. The 2024 Scorecards highlight the growing importance to consumers of an intuitive experience and secure......
ExpandAP Launches the First-Ever Accounts Payable Automation App Built Natively on the Salesforce Platform
Artificial Intelligence Digital Payments News

ExpandAP Launches the First-Ever Accounts Payable Automation App Built Natively on the Salesforce Platform

PR Newswire
by PR Newswire0122
The exclusive Salesforce-compatible app leverages artificial intelligence to provide 99.9% AP accuracy to small-to-midsize and enterprise businesses ExpandAP announced the launch of a first-of-its-kind artificial intelligence-powered expense, accounts payable (AP) and corporate credit card automation application built natively on the Salesforce platform. ExpandAP provides 99.9% AP accuracy to small-to-midsize and......
Paycom-recognized-for-customer-service-excellence-by-Business-Intelligence-Group
Finance Fintech News

Paycom recognized for customer service excellence by Business Intelligence Group

Fintech News Desk
by Fintech News Desk0148
This accolade comes soon after Paycom was named one of the Most Trustworthy Companies in America by Newsweek for the third consecutive year. Paycom Software, Inc., a provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom is one of 18......
Financial Institutions Expected to Boost AI Investments for Customer Service in 2024, New Syntellis Report Finds
Artificial Intelligence Finance Fintech

Syntellis Released “2024 CFO Outlook for Financial Institutions”

Fintech News Desk
by Fintech News Desk0238
The report results provide insights on how institutions fared in 2023, as well as current and future industry challenges, trends, and priorities. According to a new survey report from Syntellis Performance Solutions, now part of Strata Decision Technology – 2024 CFO Outlook for Financial Institutions, The financial services industry has......
Insurtech Startup Quotewell Comes Out of Stealth, Raised Over $15 Million in Series a Funding Led by NEA
InsurTech News

Insurtech Startup Quotewell Comes Out of Stealth, Raised Over $15 Million in Series a Funding Led by NEA

PR Newswire
by PR Newswire0276
QuoteWell, a tech-enabled commercial insurance wholesale brokerage that is at the forefront of innovating the distribution side of insurance, announced the launch of its brokerage operations to serve independent retail agents. QuoteWell helps agents who are often overlooked and given poor customer service due to low premiums associated with their......
XTM’s Today Gratuity Payout Solution Launches in U.S. on QRails AnyDay
Digital Payments News

XTM’s Today Gratuity Payout Solution Launches in US on QRails AnyDay

Business Wire
by Business Wire0327
Integration Results in Instant Payment of Gratuities as well as Earned Wage Access and Additional Earnings XTM Inc., a Miami and Toronto-based Fintech creator of disruptive payment innovations is pleased to announce that it has officially integrated and merged XTM’s Today tipping solution into the QRails’ AnyDay Earned Wage Access......
Wolters Kluwer Launches New Capabilities for CCH iFirm Taxprep
Compliance management News

Wolters Kluwer Launches New Capabilities for CCH iFirm Taxprep

Business Wire
by Business Wire0293
New modules for CCH iFirm Taxprep to offer enhanced capabilities delivering comprehensive solutions for tax and accounting firms of all sizes across Canada Wolters Kluwer, a global leader in professional information, software solutions, and services, has unveiled new capabilities for CCH iFirm Taxprep, the only cloud-based tax compliance solution in......
Lake Ridge Bank Modernizes Customer Engagement with the 8x8 XCaaS Cloud Contact Center and UC Platform
Banking Cloud News

Lake Ridge Bank Modernizes Customer Engagement with the 8×8 XCaaS Cloud Contact Center and UC Platform

Business Wire
by Business Wire0311
Trusted Financial Services Firm Deploys 8×8 to Deliver Superior Customer Service Through Company-wide Efficiency and Enhanced Collaboration 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced that Lake Ridge Bank has deployed the 8×8 XCaaS (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform,......
First Citizens Wealth Launches New Wealth Advisory Team to Serve Individuals and Institutions in Southern California
Finance Fintech News

First Citizens Wealth Launches New Wealth Advisory Team to Serve Individuals and Institutions in Southern California

PR Newswire
by PR Newswire0258
First Citizens Wealth launched a new wealth advisory business with a team of advisors across Southern California to better serve individuals, families, and institutions in growing, managing, and preserving their wealth. Led by regional executive Art Saldivar, a financial services veteran, the Southern California team consists of seven experienced financial professionals working from three......
Guild Mortgage Acquires First Centennial Mortgage
Mortgage News

Guild Mortgage Acquires First Centennial Mortgage

Business Wire
by Business Wire0254
Customer-Centric Lender Based in Illinois Brings Approximately 15 Branches, 9 Satellite Offices in 17 States to Guild’s Growing National Retail Network; Expands Guild’s Market Share Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, has acquired First Centennial Mortgage, a privately held residential mortgage lender headquartered in......
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