Lumin Digital announced that Pennsylvania-based Citadel Credit Union has signed a multi-year agreement for Lumin Digital’s cloud-based online and mobile digital banking platform. Lumin will support Citadel’s 245,000-plus members and $5 billion in assets when the platform is launched in 2023.
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A cloud-native digital banking platform, Lumin Digital will provide Citadel members with an integrated, customized experience. Focusing on service, user experience, safety, and security through sophisticated automation, Lumin Digital helps credit unions and financial institutions drive better engagement with their users through personalized recommendations. Lumin also enables credit unions to provide users with real-time updates and new features that add value and simplify everyday banking.
Headquartered in Exton, Penn., Citadel has been servicing credit union members since 1937.
“We have a promise to our members to help them live their brightest future by inspiring them with the guidance and tools to do so, and one of the most important ways to do that is by providing digital solutions that make banking seamless,” said Brian Berry, CIO of Citadel Credit Union. “Lumin Digital’s enhanced digital platform will allow our members to easily manage their finances from anywhere, quickly and safely.”
“The leadership team at Citadel was committed to finding a digital partner that cares as much about their members as they do, which they found in Lumin Digital,” said Jeff Chambers, founder and CEO of Lumin Digital. “Citadel’s members will immediately benefit from Lumin’s personalized platform and wide range of products and tools.
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