Computer Services, Inc., a provider of end-to-end fintech and regtech solutions, announced that Red Bay, Alabama-based Community Spirit Bank has selected its NuPoint core platform to consolidate banking technology into a single platform that will enhance customers’ banking experience and improve back-office operations.
Community Spirit Bank Selects @CSIsolutions to Integrate Multiple Technologies into NuPoint® Core Platform
Community Spirit Bank, which has five branches throughout northwest Alabama and northeast Mississippi, serves a broad range of business and retail customers. After realizing the inefficiencies with their previous core, Community Spirit Bank executives turned to CSI to provide the banking technology required to create a seamless user experience across all channels for customers and to streamline vendor management for the bank. Along with integrated technology offerings, bank executives chose CSI due to the company’s proven commitment to customer service.
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“For 113 years, we’ve focused on serving our customers with stability, integrity and knowledge,” said Brad Bolton, Community Spirit Bank president and CEO. “As we advance our technology to meet the needs of our community, it is important that we do so with a provider whose values align with ours. With CSI, we’re gaining a true partner in helping us make every customer interaction and touch point a ‘wow’ moment.”
The conversion to CSI’s cloud-based NuPoint core platform will position Community Spirit Bank to achieve steady growth in the coming years. The bank will also deploy interactive teller machines.
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“Community Spirit Bank has cultivated a reputation for delivering superior service to their customers, and we are committed to empowering their continued success,” said Giovanni Mastronardi, group president, CSI Enterprise Banking. “By partnering with us for integrated technologies, Community Spirit Bank will eliminate the complexities of an in-house model and enable employees to focus on the business of banking.”
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