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American Rental Partners with Podium to Streamline Transactions and Improve Customer Feedback

American Rental Partners with Podium to Streamline Transactions and Improve Customer Feedback

Podium, the leading communication and payments platform for local businesses announced a new partnership with American Rental to improve customer transactions and experience. American Rental is now offering Podium’s enhanced communication platform, which includes the inbox, reviews, webchat, feedback and payments products, to its customers across IndianaKentuckyNorth CarolinaTennessee and Virginia.

American Rental began in 1981, in Bloomington, Indiana, and has grown to over 55 retail locations and 17,000 customers. The company’s partnership with Podium has already begun providing quicker, easier and more streamlined transactions and conversations with current and potential customers.

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“We immediately noticed positive reactions from our customers after integrating Podium, and the conversations and feedback came rolling in,” said David P. David, President at American Rental. “With Podium, we generated more leads online, and our customers were able to complete transactions and make payments in an easy payment method.”

American Rental offers their customers brand-name home furnishings, including furniture, appliances, electronics, mattresses and more, with affordable payment options.

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“American Rental has seen the benefits of Podium in such a short amount of time, and their customers are more than pleased,” said Doug Regner, VP of enterprise sales at Podium. “With the integration of reviews, the company has increased its review volume, going from 2.3 to 7 average reviews each month for each location.”

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