-Customers Gain a Seamless Experience by Unifying All Payment Flows into One Comprehensive Platform-
Cogitate, a provider of cloud-native core policy, billing, and claim applications for insurers, is pleased to announce its partnership with One Inc, the leading digital payments network for the insurance industry. Cogitate has integrated One Inc’s best-in-class digital payment processing with DigitalEdge Insurance Platform to help ensure a frictionless experience, merging all payment flows into one comprehensive platform for its customers.
This partnership simplifies a crucial part of the payment process, which has grown more complex due to the evolving digital insurance landscape and economic changes. These challenges require enhanced due diligence which Cogitate and One Inc are addressing to create a more efficient and modern policyholder experience.
The integration of One Inc’s PremiumPay® and ClaimsPay® with DigitalEdge Policy, Billing, and Claims allows Cogitate’s insurance customers to offer the latest funds transfer options to their policyholders, including mobile options such as Venmo and PayPal, and other direct payments. Whether paying a premium or receiving a claim payment, convenience and security are key to the policyholder’s positive digital experience. Policyholders are at varying stages of digital sophistication and have personal preferences about how they transfer and receive funds. We are making it possible for our customers to tailor these personalized experiences at scale.
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“This integration with One Inc enables insurers to customize and personalize the user experience by allowing the payment method of choice. This aligns with our goal of exemplary user experience across our policy, billing, and claims solutions, and we see a great future with One Inc.,” shares Arvind Kaushal, CEO of Cogitate.
“Cogitate’s commitment to delivering top-tier products that meet the evolving needs of their customers perfectly aligns with our vision for the future of insurance,” said Ian Drysdale, CEO of One Inc. “We deeply value Cogitate’s confidence in our digital payment solutions, which underscores the vital role they play in the modern insurance landscape. DigitalEdge will streamline these processes, making products readily available to help tackle industry challenges and significantly enhance the customer experience.”
Today, Cogitate’s DigitalEdge Insurance Platform integrates with over 60 third-party solutions and data partners to bring a unified, streamlined user experience to all stakeholders.
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