Live webinar uncovers how financial institutions are turning to issuer processors as strategic growth partners – not just transaction processors
i2c Inc., a global financial technology innovator, announced that Chief Growth Officer Dean Scharmen Jr. will join Michael Moeser, Editorial Content Strategist at American Banker, and Julie Schmitz, Co-founder at Scale Solutions Group, for a live discussion on the fundamental shift transforming the relationship between financial institutions and their issuer processors.
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The webinar, “The New Payments Power Play: Rethinking the Issuer Processor Relationship,” to take place on Tuesday, August 4, at 2:00 p.m. ET, will examine new research findings revealing how banks and credit unions are rethinking issuer processor partnerships as payments become a primary driver of growth, customer experience, and product innovation.
The webinar follows the publication of American Banker’s latest research, developed in partnership with i2c. The report, “The New Payments Equation: From Vendor to Strategic Partner,” examines how evolving market dynamics, customer expectations, and technology priorities are reshaping issuer processor relationships across financial services. Financial institutions are redefining issuer processor partnerships, choosing providers that can accelerate innovation, simplify modernization efforts, and support long-term competitive differentiation.
“The research points to a significant evolution in what financial institutions expect from their issuer processors,” said Michael Moeser, Editorial Content Strategist at American Banker. “Rather than focusing solely on transaction execution, banks and credit unions are seeking partners that can help them modernize, navigate change, and bring new products and experiences to market more effectively. Those capabilities are becoming increasingly important sources of competitive differentiation.”
During the webinar, speakers will unpack:
- Why issuer processor selection has become a strategic differentiator
- What capabilities financial institutions now expect beyond transaction processing to accelerate growth and modernization
- How leading banks and credit unions are selecting processor partners to power the future of payments
“The relationship between financial institutions and their issuer processors is undergoing a fundamental shift,” said Dean Scharmen Jr., Chief Growth Officer at i2c. “What was once viewed primarily as a back-office operational function is now a strategic decision that can directly influence growth, innovation, and customer experience. As institutions modernize, the platforms they choose must provide the flexibility, speed, and scalability needed to compete in an increasingly dynamic payments landscape.”
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