New alliance removes unnecessary interaction and minimises the risk of customers and staff contracting COVID-19
Judopay, the leading mobile-centric and fully cloud based payments provider, announced its partnership with MedPoint, an automated prescription collection system, to enable a safe, quick and secure method for patients to purchase and collect their prescriptions, 24 hours a day, 7 days a week.
The MedPoint system is similar to Amazon collection points, featuring secure lockers where customers can pick up orders 24 hours a day, 7 days a week. MedPoint’s touch-free collection points look to revolutionise the way pharmacies interact with their customers both during and post-pandemic. The system can also be integrated with a pharmacy chain’s eCommerce app or website, giving patients a seamless end-to-end experience.
At a time when contact has been reduced to a minimum, MedPoint’s offering couldn’t be more timely. Though even after the current pandemic it will still offer convenience and flexibility to customers, increasing customer loyalty and freeing up pharmacists’ time. Judopay will be using their extensive experience in enabling businesses to take safe and secure payments, to enable MedPoint to change the way British pharmacies operate. It will mean working alongside MedPoint to promote a solution that can be installed at any pharmacy, from a local independent shop to a national chain.
The experience of the pandemic has meant that consumers are increasingly embracing digital solutions to purchase or collect goods. Pharmacies have had to put restrictions on how many customers can enter their premises and those shielding or with compromised immune systems aren’t currently able to visit stores at all. Even if the pandemic were not a factor, there are times when many consumers have been unable to collect medication because they can’t get to a pharmacy during business hours. As a result, MedPoint’s solution will improve customer experience and save pharmacists’ time that can be better spent solving customer queries and building relationships.
Richard Morgan-Green, Sales Director at MedPoint, added: “We chose to partner with Judopay as our partner for our 24/7 Prescription Collection Points because it was the best, most seamless digital payment solution on the market. Although we completed our due diligence on the market, Judopay really understood what we were looking to achieve for our customers. They are a great company and team to work with and they really understand what their customers want.”
Jeremy Nicholds, CEO at Judopay, said: “Our partnership with MedPoint is solving a clear challenge in the market by removing any potential risk of infection or unnecessary human contact for when patients are purchasing their repeat prescription, medicine orders or general medical goods. Judopay is leading the way with MedPoint to bring innovation to an industry that’s been slow to change.”