Second annual Gig Payments Report from Branch and Marqeta finds faster payments continue to be a top priority for gig workers, with over a third (35%) of respondents quitting full-time employment to join the gig economy
Branch, the leading workforce payments platform, and Marqeta , global modern card issuing platform, announced findings from the second annual Branch x Marqeta Gig Payments Report, a joint study on the work and payments preferences of gig workers. Surveying over 1,000 workers who turned to gig and 1099 work in the last six months, the study found that over 80 percent of respondents (85%) have recently increased or planned to increase their gig work, with 58% citing inflation as the primary reason for seeking more work.
“As contractors navigate challenges such as inflation, managing expenses, and running their own businesses, instant payments paired with cash flow management tools can empower this next wave of entrepreneurs.”
Workers surveyed cited higher pay, scheduling flexibility, and faster payouts as their top incentives for taking on gig work. Higher pay topped the list at 67% with scheduling flexibility (60%) and faster payouts (59%) neck-and-neck for second and third place respectively. Forty-seven percent of those surveyed rely on gig work for at least half of their income. With rising inflation cited as impacting both work and personal expenses for 57% of respondents, many surveyed said access to cash more quickly is critical to meet financial needs. The most costly expense for workers surveyed is fuel (61%), followed by equipment/supplies (9%).
“We’ve learned that the traditional pay cycles are increasingly outdated for today’s workers. They require faster payments to better manage life’s expenses, especially amid growing inflation and rising gas prices that have had a significant impact on their work this year so far,” said Vidya Peters, Chief Operating Officer at Marqeta. “By enabling faster access to wages with modern cards, we can help grow the gig economy through enhanced financial security for its growing workforce.”
“Workers have increasingly turned to the gig economy to have greater speed and flexibility over when they work and how they get paid,” said Branch Founder and CEO Atif Siddiqi. “As contractors navigate challenges such as inflation, managing expenses, and running their own businesses, instant payments paired with cash flow management tools can empower this next wave of entrepreneurs.”
The profile of the independent worker has shifted to reflect the ongoing pandemic. Gig workers are choosing the food/grocery delivery sector (50%) and cleaning/home repair services (12%) as their primary industries, as rideshare decreased significantly from 10% of respondents in 2021 to 5% this year. The Great Resignation trend is also fueling gig work, with 35% of respondents citing they’ve quit, or plan to quit, full-time employment in the past year to join the gig economy.
Workers prefer greater flexibility in when they get paid. Sixty-eight percent of survey respondents prefer to be paid the same day they work, with 39% preferring right after each job and 29% at the end of the day.
Additionally, 80% of respondents would be more likely to choose one gig platform over another if it could pay them instantly without fees.
Faster payments continue to provide workers relief, with 90% associating faster pay with greater financial peace of mind.
Struggling with Everyday Expenses
Among top financial concerns, gig workers ranked home/rent affordability at the top of the list (72%), followed by utility bills (60%). Third was groceries (53%) and autocare/transportation (41%), as many likely rely on their vehicles to participate in the gig economy.
Managing a Growing Business
Despite many technological advances and the advent of gig work itself, many surveyed workers still report relying on low-tech methods to manage their business expenses.
Collecting receipts – 46%
Writing down expenses in a notebook – 42%
Keeping all expenses on one card – 35%
Tracking with a spreadsheet – 25%
Using tools provided by the gig platform I work with – 20%
Using an application/software – 18%
Thirty percent of respondents run independent businesses and pay or reimburse other workers, with cash (36%), check (23%) or peer-to-peer apps such as Cash App and Venmo (23%), or ACH (18%). Nearly all (91%) of respondents growing their businesses said it’d be helpful to have a centralized way to manage business expenses and reimbursements for workers.
When asked if crypto payment options would make them more likely to select a gig platform, workers were hesitant:
44% said they were neutral – it wouldn’t have a positive or negative impact.
28% said it’d make them less likely to select a platform.
28% said it’d make them more likely to work with a platform.
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