Digital Payments News

Victory Insurance to Expand Digital Payment Optionality for Policyholders via Insurity’s Sure Claims Payments Service

Insurity’s cloud-native and API-enabled claims payment solutions will accelerate Victory’s mission of delivering a modern, digital experience for policyholders

Insurity, a leading provider of cloud-native and fully-configurable policy, billing, claims, and analytics software, announced that workers’ compensation carrier Victory Insurance has selected Sure Claims Payments to expand digital payment optionality for claimants. Victory Insurance currently leverages Insurity’s comprehensive Workers’ Comp Suite. Adding Insurity’s Sure Claims Payments to their solution portfolio empowers Victory Insurance to pay claimants in as little as 30 seconds after a claim has been approved and enhance the policyholder experience with more convenient claims payment options.

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Victory Insurance is a workers’ compensation insurance carrier, as well as a licensed MGA, providing nationwide policy and claims service capabilities to carrier partners. As a modern, customer-centric organization, Victory is dedicated to elevating the policyholder experience, and integrating Sure Claims Payments with Workers’ Comp Suite is the next step in delivering this to their policyholders and related payees. With a configurable “fallback to check” option, whereby claimants can either elect real-time digital payments or traditional physical checks, Victory Insurance offers optionality, while also avoiding the possibility of late payments and penalties. This automated workflow can reduce check distribution costs by up to 50%.

“We have an unwavering focus on providing best-in-class modern experiences to our policyholders, and Insurity’s Workers’ Comp Suite and Sure Claims Payments are helping us achieve that goal,” said Keith Brownfield, President & CEO at Victory Insurance. “Sure Claims Payments allows us to provide near instantaneous payments to our claimants and medical providers the moment they need it. Pre-built APIs allows us to easily integrate the solution with Insurity’s Workers’ Comp Suite for even greater operational efficiency.”

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“We’re excited for Victory Insurance to expand their payment optionality and continue to deliver superior policyholders service using Sure Claims Payments,” said Becky Kopplin, Vice President, Payments, Insurity. “The speed and flexibility the solution provides ensures they remain competitive in a rapidly evolving marketplace, while claimants and vendors benefit from receiving their payment in the format they prefer.”

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