Millers Mutual Insurance, a regional property and casualty insurer, has partnered with Invoice Cloud, a provider of simple, secure electronic billing software systems, to create an enhanced billing portal featuring convenient options for customers to make payments.
With Invoice Cloud’s platform, Millers Mutual policyholders can easily self-enroll in AutoPay, paperless billing, pay by text and other convenient services via Millers Mutual’s website on their computer, tablet or smartphone.
“We are continually striving to enhance the services we offer to our insureds and agents related to billing and payments,” said Jeffrey S. Pratt, Vice President and Chief Financial Officer of Millers Mutual. “Billing and payments provide our most frequent point of contact with our valued customers. Expanded options for faster, more efficient communications and bill payments is just one of many ways we are trying to be of greater service to help them effectively manage their risk.”
Invoice Cloud helps insurance companies and their agent networks to remain innovative and competitive by extending simple, self-service tools to their customers. These tools reduce customer churn, decrease printing, mailing and collection costs, and enhance convenience for customers while helping the environment.
“We are thrilled to partner with Millers Mutual and its network of agents who have been eager to offer their customers the convenience of paperless billing and AutoPay,” said Bob Lapides, President of Invoice Cloud. “Consumers enjoy the convenience of online payments, and electronic platforms make paying bills easier and provide payment flexibility for users.”