As Regions builds on its success in strong, vibrant markets, Russell’s commitment to a positive customer experience will help the bank advance its growth.
Regions Bank on Wednesday announced Whitney Stewart Russell has joined its Consumer Banking leadership team as head of Consumer Products and Origination Partnerships.
Read More on Fintech : Global Fintech Interview with Baran Ozkan, co-founder & CEO of Flagright
“As more people and businesses move into our markets, we have a tremendous opportunity every day to introduce them to the Regions brand – and the Regions difference.”–Kate Danella, head of Consumer Banking, Regions Bank
Russell’s leadership will directly influence and enhance the customer experience for people who bank with Regions across the Southeast, Texas and the Midwest. From building more deposit relationships, to refining the services and solutions Regions delivers through its Consumer Banking division, Russell’s more than 25 years of experience will help the bank accelerate its growth throughout the company’s markets.
Most recently, Russell served as President of Digital and Financial Solutions at Fiserv, where she led a broad portfolio that included digital banking, financial accounting, compliance and regulatory solutions, lending platforms, and digital origination tools. Her career has also been defined by leadership positions in product management, consumer strategy, and enterprise transformation.
“Whitney is a strategic, forward-thinking leader with a strong record of modernizing digital banking platforms and strengthening customer engagement,” said Kate Danella, head of Consumer Banking at Regions. “Her leadership will play a central role in advancing our commitment to build deeper primary relationships, modernize our deposit and lending platforms, and ensure our associates are equipped to deliver more seamless solutions to customers across every stage of their financial journey.”
Russell has been widely recognized for her industry influence, including being named one of American Banker’s “Most Influential Women in Payments” for her work using technology to enhance customer experiences. She holds a bachelor’s degree in economics from Westminster College and an MBA from the University of Texas at Dallas.
“Having lived in the Southeast for decades, I have long admired Regions’ unwavering commitment to its customers and communities,” Russell said. “I am excited to have the opportunity to be part of an organization with a brand promise to create extraordinary experiences and a mission to make life better.”
Russell said Regions’ brand, its strong growth markets, the bank’s technology commitment, and its people-first culture all factored into her decision to join the company.
“The banking landscape is evolving, and how we manage and move money is undergoing significant changes,” she said. “I believe Regions has the right model, has made the right technology decisions, and has the right people, leadership team, and vision to build strong continued success. This is a unique opportunity and moment to grow alongside customers and develop the solutions, including new payment options, that will change the way they bank and make it even easier for them to bank with us anywhere and anytime.”
Headquartered in Birmingham, Ala., Regions operates approximately 1,250 branches in major markets that are experiencing strong population and business growth.
“As more people and businesses move into our markets, we have a tremendous opportunity every day to introduce them to the Regions brand – and the Regions difference,” Danella concluded. “We truly take a customized, one-on-one approach toward understanding the goals of our customers and helping them reach those goals. Through Whitney’s experience and leadership, we’re poised to continue our growth and further distinguish Regions in the marketplace.”
Catch more Fintech Insights : Real-Time Payments and the Redefinition Of Global Liquidity
[To share your insights with us, please write to psen@itechseries.com ]
