Category : Banking

Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
B2B Digital Payments Finance Fintech News

SUNRATE integrates with Outpayce from Amadeus

PR Newswire
SUNRATE, an intelligent global payment and treasury management platform announced that it has entered into a partnership with Outpayce from Amadeus that will help improve and automate the B2B payments experience for travel companies globally, focusing on the Asia-Pacific (APAC) region. As part of the partnership, travel sellers (i.e. Online Travel Agencies......
Digital Payments Fintech News

Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey

Business Wire
Expanding testing coverage across payment methods and borders drives customer retention in the trillion-dollar e-commerce industry. Applause, a world leader in testing and digital quality, today released the results of its first Digital Payments and Localization Survey, which revealed that most users will abandon apps that are poorly localized or......
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
Banking Business Digital Payments Finance Fintech Guest Posts

Could Gaming be the Gateway to African APM Adoption?

Kamran Hedjri
By Kamran Hedjri, Group CEO at PXP Financial In numerous regions of Africa, traditional banking services remain difficult to access, especially in rural areas. Alternative Payment Methods (APMs) offer accessible transaction channels, opening financial opportunities in underbanked communities. With a thriving gaming community on the continent, could gaming be the......
Digital Payments News

Global Payments Appoints Robert Cortopassi as President and Chief Operating Officer

Business Wire
Global Payments, a leading worldwide provider of payment technology and software solutions, announced the appointment of Robert “Bob” Cortopassi, as its new president and chief operating officer, effective immediately. Global Payments Inc. (NYSE: GPN) today announced the appointment of Robert “Bob” Cortopassi, as its new president and chief operating officer.......
Digital Payments Finance Fintech News

DeFi Technologies’ Subsidiary Valour Inc. Announces Landmark MOU with Nairobi Securities Exchange and SovFi to Develop and Launch Valour ETPs in Africa

PR Newswire
Strategic MOU Announcement: DeFi Technologies’ subsidiary, Valour Inc., has signed a Memorandum of Understanding (MOU) with the Nairobi Securities Exchange (NSE) and SovFi Inc. to facilitate the creation, issuance, and trading of digital asset exchange-traded products (ETPs) in the African market, leveraging Valour’s expertise in digital assets and SovFi’s financial solutions.  Objectives and......
Digital Payments News

SRM Releases Report on the Impact of FedNow and the Outlook for Instant Payments in the United States

Business Wire
SRM, an independent advisory firm serving financial institutions across North America and Europe, released its new report titled “Examining the First Year of FedNow & the State of Instant Payments.” “SRM sees instant payments as an essential component of a financial institution’s broader payments strategy” It has been just over a......
Digital Payments Fintech News

Card-Linked Installments Surge: Merchants Report Uptick of 82% In-Store, 68% Online, New Study Finds

PR Newswire
New research from Splitit and PYMNTS illustrates the rapid evolution underway in the payments landscape and the implications for customer loyalty and retention. The report, “Innovations and Developments of Card-Linked Installment Plans,” finds that most merchants have seen a significant increase in the use of credit card-linked installments, up 82% in-store......
Banking Digital Payments Finance Fintech Guest Posts Risk Management Security

Is Pay-by-Bank a Real Threat to Card Giants?

Azimkhon Askarov
By Azimkhon Askarov, Co-Partner of CONCRYT It’s long been a given that merchants must accept Visa and Mastercard to capture a larger share of consumer transactions. But as Pay-by-Bank surges in popularity, could these global giants be on the verge of losing their global dominance in payments? Azimkhon Askarov, Co-Partner......
1