The Collections & Recovery Summit- India, organised by Team the Future Event, took place on February 23 and 24, 2023, at the Taj President Hotel in Mumbai. It was the goal of this networking event to bring together the leading industry experts in India to talk about the newest technology and digital transformation strategies to overcome obstacles and empower organisations to be future-ready with strengthened operations, increased productivity, and improved customer experience in the Debt & Loan Collections, Subscriptions & Renewals, and Credit Processes. This conference had more than 500 carefully chosen attendees, and it was supported by more than 20 media partners and nearly 20 business titans! Credgenics was the designated Collections Technology Partner, with Uniphore serving as the Platinum Sponsor and Clear Touch, Enterprise Tiger, and GoCollect (Credility) joining as Gold Partners. Alohaa, UltraCash, Dista, CLXNS Technologies Pvt Ltd, Taurus Collection, Easy Recovery, Provakil, ILeads & Ikontel Solutions Pvt Ltd are a few additional notable sponsors and solution providers who showcased their products.
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In the word of Uthaman Bakthikrishnan, Executive Vice President at ClearTouch, “Me & my colleague would like to thank the Future Event for organising such an event where it is very clear that each one of the attendees have been hand-picked since whoever is here, is really interested & genuine with their questions. It is a lot more exciting because this is the very first Collection-focussed event in India!”
- Integrating Recovery and Collections into Company Strategy
- Keeping the Customer Experience Good During Collections
- “Self-service” platforms’ importance
- Multichannel Debt Collection Model Management
- Understanding the BNPL’s Scope, Size, and Difficulties
- Recognize consumer inclinations and preferred channels
- Rise of subscriptions in e-commerce
- Consumer involvement and communication
The 100+ pre-scheduled meetings gave delegates plenty of opportunities to network with peers, industry experts, and solution providers while 45+ professional speakers took the stage to discuss and share their thoughts on the newest strategies, innovations, and issues in the business. As a result, they were able to develop new relationships and collaborations that will enable them to enhance their methods and produce greater results. In addition, the summit was attended by over 40 solution providers and over 15 premium exhibitors. A premier conference for the debt collection and credit management industries, the Collection and Recovery Summit India brings together experts from many fields to discuss the most recent developments, innovations, and difficulties in the industry. The event offers networking opportunities as well as useful information to delegates.
“We were excited to bring together the best and brightest minds in the debt collection and credit management industry for the Collection and Recovery Summit India,” said a representative of the event organizer. “This summit was an opportunity for professionals across the industry to share their expertise, learn from one another, and explore the latest trends and innovations that are shaping our industry.” When Harish B. Parmar, Founder at SingleDebt, a Silver Sponsor for the event, was asked about how SingleDebt was different from traditional collection companies, he said, “What we do we actually represent the creditor and also most importantly the debtor. In this case the debtor comes to us with their issues and we find a payment plan that will help them repay back the debt. Because most of the debtors won’t have 1 creditor but will have five or six creditors and they will be struggling to pay all of them. Because they are struggling to pay all of them and these creditors are chasing them, we work out an affordable payment plan that they can afford to pay all the five creditors. That’s how we are different than the traditional lending companies.”
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