Xiao-I Corporation, a global leader in artificial intelligence solutions, announced the renewal of its service with a prominent China-based mutual fund management company. This continued collaboration reinforces Xiao-I’s pivotal role in transforming financial services through advanced AI-powered customer engagement and operational efficiency.
The contract centers on deploying Xiao-I’s award-winning iBot Pro platform – an enterprise-grade, multi-channel, multi-modal conversational AI solution. This technology empowers the asset manager to deliver sophisticated, instant, and personalized services to its client base.
Read More on Fintech : Reinventing Identity Security in the Age of AI
Key services and value delivered through the partnership include:
- Intelligent 24/7 Customer Service: Providing investors with instant, accurate responses to complex inquiries regarding account status, fund performance, and transactions across web, mobile app, and other digital touchpoints, significantly enhancing accessibility and satisfaction.
- Automated High-Volume Inquiries: Efficiently handling routine yet critical tasks like NAV (Net Asset Value) queries, subscription/redemption procedures, and documentation FAQs, freeing human advisors to focus on high-value client relationships and complex financial guidance.
- Streamlined Internal Operations: Supporting internal teams with AI assistants for HR, IT support, and compliance queries, boosting employee productivity and reducing operational friction.
- Scalability & Cost Efficiency: Enabling seamless handling of peak inquiry volumes without linear cost increases, while achieving significant operational savings.
The extension of this strategic partnership reinforces a joint commitment to innovation in asset management through AI-driven transformation. In the financial services sector—where client experience and operational precision are critical—Xiao-I’s iBot Pro platform leverages deep industry expertise and cognitive intelligence to redefine investor engagement. By enabling faster, more responsive, and always-accessible services, the solution simultaneously unlocks significant efficiency gains across institutional operations.
Catch more Fintech Insights : The Future of Banking Starts with Customers
[To share your insights with us, please write to psen@itechseries.com ]
