Exavalu Inc., a leading global digital solutions and IT consulting company and Guidewire PartnerConnect Consulting Select partner, announced that they have partnered with Topa Insurance Company to successfully enable digital claims payment capabilities for the insurer. Topa Insurance Company seeks to achieve faster claims processing, improved customer experience, and lower operational costs through its use of digital payment capabilities from One, Inc., a Guidewire PartnerConnect Solution Advantage partner, integrated with its Guidewire InsuranceNow core suite.
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Topa Insurance Company engaged Exavalu Inc, a One Inc. partner and a Guidewire PartnerConnect Select Consulting partner, to deliver the digital payments capability. Exavalu provided technical and business process expertise around Guidewire InsuranceNow integrations with One Inc, helping with requirements definition and overall implementation of the integration.
“I was very impressed with the skills and experience demonstrated by both One Inc and Exavalu in making this a successful project,” said Tracy Tillinghast, Vice President and Chief Information Officer of Topa Insurance Company. “In a very short period of time, we were able to greatly improve user experience in claims payment processing, while creating efficiencies for our claims examiners.”
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Smitha Sasidharan, Guidewire InsuranceNow Practice Leader, Exavalu, said “The One Inc. implementation was completed successfully within three months from inception to deployment of the product. The integration between Guidewire InsuranceNow and One Inc. was a unique feature of the implementation as was the range of payment methods that we helped enable with the initial deployment.”
Saurav Basu, President and Founder, Exavalu, said “Digital payments is a critical component of the digital journey for insurers to help improve customer experience and reduce costs. We’ve been a trusted partner to Topa on their technology needs and glad to have collaborated successfully on this initiative.”
One Inc. enables insurance carriers to digitally pay claimants, vendors, mortgagees, lienholders, third party carriers and multiple parties. Payments can be made with a variety of payment methods including direct debit, ACH, claims cards, Venmo, PayPal, and checks.
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