Digital Payment Solution to Streamline Policyholder Experience and Drive Operational Efficiency
One Inc, the leading digital payments network for the insurance industry, announced that MBA Insurance, a subsidiary of Brown & Brown, Inc., has selected PremiumPay® to enhance its inbound digital payment capabilities. This strategic decision supports the organization’s ongoing commitment to delivering an efficient, seamless payment experience for its policyholders.
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As one of the largest and most respected global insurance brokerages, Brown & Brown is consistently recognized for its commitment to exceptional customer service and its mission to deliver innovative solutions. In line with that promise, MBA Insurance will integrate PremiumPay to expand its digital capabilities and offer policyholders a wider range of secure, flexible inbound payment options, including popular platforms like PayPal, Venmo, alongside major credit and debit cards.
The company, which provides a broad portfolio of insurance solutions, including property and casualty, employee benefits, and personal lines, will also leverage PremiumPay to modernize its payment infrastructure, improve cash flow, and reduce manual processing.
“Today’s insurance customers expect a fast, convenient, and secure way to pay, and we’re proud to deliver on that expectation,” said Carlos Avila, President at MBA Insurance. “Partnering with One Inc and leveraging PremiumPay gives our policyholders more flexibility and ease, while streamlining operations and reducing friction for our team.”
“In today’s evolving insurance landscape, embracing digital solutions is essential to meeting rising customer expectations,” said Ian Drysdale, Chief Executive Officer at One Inc. “We’re proud to support MBA Insurance as they continue to embrace technology to elevate the policyholder experience. Innovations like PremiumPay promise a future-ready solution that simplifies inbound payments and delivers the digital speed, transparency, and convenience today’s policyholders expect.”
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