Coinstar’s fully managed model reduces labor and eliminates staff coin handling; Automated Coin to Deposit added for member and teller ease
Coinstar®, LLC, the global leader in self-service coin counting, announced the planned installation of Coinstar® kiosks at 100 Mountain America Credit Union locations in six states. Mountain America selected Coinstar’s industry-leading, turnkey services as its new coin counting solution. Coinstar kiosks in branches will allow members to convert their coins to cash or directly deposit into their account.
“After a successful pilot, we are excited to roll out Coinstar kiosks at our branch locations,” said Erik Finch, senior vice president, chief data and strategy officer at Mountain America. “The pilot results showed improved operational and teller labor savings, as well as an improved experience for both staff and members. In addition, we look forward to offering coin-to-deposit functionality to provide members with the ability to automatically deposit their coin balance directly into their accounts.”
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Coinstar Provides Multiple Benefits to Credit Unions
- Kiosks are serviced and maintained by Coinstar.
- Implementation does not require any service contracts or capital investment.
- Coin is picked up and handled by Coinstar; credit union employees don’t have to count, bag, or handle heavy coin bins or bags.
- Coinstar kiosks are networked to ensure optimal uptime and reporting.
- Coinstar is easy to use, highly accurate, and a trusted consumer coin-counting brand.
“Mountain America is one of the most respected credit unions in the western United States and has always maintained its focus on helping members be financially successful. The Coinstar team looks forward to helping them further this mission,” said Jim Gaherity, CEO of Coinstar.
Coinstar kiosks are now being installed in Mountain America branches and will be fully operational in all branches by the end of summer. Coinstar kiosks allow members to conveniently process their coins at the branch and receive cash instantly without a fee. Direct deposit functionality lets members load coins at the kiosk and have the value automatically deposited into their accounts by swiping their Mountain America debit card.
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