The solution allows the bank to deliver faster credit decisions and automate workflows, enhancing business agility and productivity
Nucleus Software transforms Bank of Sydney towards digital customer experience with FinnOne neo solution. Bank of Sydney is an organization committed to providing genuine value for its people, customers, communities, and partners. To deliver responsible and sustainable growth, the bank has a clear strategy that’s supported by technological transformation. Core strategic initiatives which focus on driving efficiency and effectiveness, with an emphasis on automation, building workflows and digitizing processes across the business have significantly enhanced the banking experience for both the Bank’s customers and employees.
Through the digital lending platform FinnOne neo from Nucleus Software, Bank of Sydney will be able to provide an improved customer experience with a faster approval process and communications. By employing the platform’s real-time dashboard for tracking and reporting, the bank aims to enhance both the internal and external transparency, and accountability of its processes.
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CEO of the Bank of Sydney, Mr. Miltos Michaelas, was delighted by the progress and said, “By adopting a plug & play platform like that of FinnOne neo from Nucleus Software, Bank of Sydney is enabled to deliver faster and more efficient services in a seamless manner. There is a growing need for integration with various sources of data for swift and precise application on-boarding and decision-making in the Financial Services Industry. FinnOne neoâ„¢ provides the capability to integrate with third-party systems to collect, combine, and use data for all of Bank of Sydney’s lending requirements.”
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Mr. Parag Bhise, CEO of Nucleus Software, was also pleased to state that “Our lending platform is highly configurable, thus removing the need to create a new expensive and complex system from scratch. We expect that the deployment of our FinnOne neoâ„¢ platform will further empower Bank of Sydney to improve banking experiences for their customers”.
With successful and smooth go-live of the new platform, many Bank of Sydney applications are now processed through FinnOne neoâ„¢. The adoption of the platform establishes a strong foundation for further integration and growth for the Bank.
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