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Aviva Italy Chooses Guidewire InsuranceSuite Cloud

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Guidewire Cloud will allow the insurer in Italy to draw on new system features continuously, increase business agility, and serve customers better

Aviva Italia S.p.A., part of the leading insurance company in the UK and a top player in Italy, and Guidewire Software, provider of the industry platform general insurers rely upon,  announced that Aviva Italy has selected Guidewire InsuranceSuite Cloud to accelerate innovation, maintain technical currency, and empower its employees. Aviva Italy has also selected Guidewire EnterpriseEngage to deliver omnichannel experiences to all its stakeholders.

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Delighted @AvivaIT have selected Guidewire InsuranceSuite #Cloud and #Digital to draw on new features continuously, increase #agility & serve customers better.

Aviva Italy is already using Guidewire Core and Digital products that were deployed in an OOTB six month’s implementation and plans to further advance its business and technological transformation by moving these core systems to Guidewire Cloud, powered by Amazon Web Services (AWS), to be followed by all of its business in the future.

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“Innovation is obviously one of the pillars of the Aviva strategy for the future, and technology is increasingly the key,” said Lorenzo Chiofalo, Head of Innovation, Aviva in Italy. “We decided to adopt Guidewire Cloud as the enabler of our business and operations, to improve time to market, customer experience, digital capabilities, and excellent quality of services. We believe the choice of Guidewire Cloud will be highly beneficial for all the main elements in our ecosystems: customers will get clearer, faster and seamless service; agents and partners will be supported better; and our people will be working with the best of breed technology.”

Guidewire InsuranceSuite Cloud and EnterpriseEngage will enable Aviva Italy to:

  • Realise high levels of security and operational effectiveness, supported by structured rules, greater control, and continuous improvements with the cloud service operating model;
  • Optimise commercial performance by managing core business through technological and functional best of breed capability;
  • Deliver excellent service levels to customers and partners through dynamic workload management, supported by enhanced systems availability and performance; and
  • Provide customers, agents, and brokers with omnichannel products that are more flexible, accurate, tailored, and responsive.

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