International fraud protection leader ClearSale is partnering with leading e-commerce platform provider 3dcart to offer merchants critical information on the impacts of chargebacks and false declines. The webinar on April 16th at 1PM eastern, “Chargebacks and false declines: What SMB merchants need to know to protect their business,” features ClearSale Executive Vice President Rafael Lourenco and ClearSale SVP of Sales David Fletcher.
ClearSale Partners with 3dcart to Help Merchants Address Chargebacks and False Declines
Chargebacks have always been a concern for merchants processing credit cards, with the cost of credit card fraud and chargebacks steadily increasing for e-commerce stores. Unfortunately, stricter fraud rules have resulted in a higher rate of false declines, costing merchants 75 times more than card-not-present fraud in 2018. ClearSale is presenting this webinar to educate 3dcart customers and other online retailers on the challenges around both credit card fraud and false declines, and present strategies and solutions for overcoming these costly problems.
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“Chargebacks cost online retailers millions of dollars each year,” said Rafael Lourenco, Executive Vice President at ClearSale. “But when good customers are declined, they feel insulted. Retailers stand to lose much more to false declines as loyal customers go elsewhere and the merchant’s reputation is damaged. It’s critical, especially in the midst of our current economic uncertainty, that small and medium retailers do everything they can to protect revenues and their reputation.”
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