Cloud-based solution delivers remote account opening for businesses across the EMEA region
Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, announced the launch of its cloud-based Remote Account Opening (RAO) solution in EMEA. The solution can help banks in the region to deliver emergency funding more seamlessly to businesses and open bank accounts remotely and compliantly.
Available today, this cloud-based solution can be quickly deployed to allow banks to digitally onboard new customers, while satisfying all Know Your Customer (KYC), Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) requirements, thus reducing the time to onboard dramatically, lowering the total cost of ownership and ensuring customers do not need to visit a bank branch during the current crisis.
“Businesses across the region should not be delayed in accessing funding. In these current circumstances where there are widespread bank branch closures, it is no longer possible to apply for a loan or open a business bank account in person. To help banks overcome this challenge and remotely deliver crucial emergency funding to businesses while meeting regulatory requirements, we have fast tracked the launch of our Remote Account Opening (RAO) solution. This will enable banks to more rapidly respond to higher volume business loan and account opening applications during this period,” said Kevin O Neill, Head of EMEA Sales, Fenergo.
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“Industry bodies, including the Financial Action Task Force (FATF) and the European Banking Authority (EBA), have published statements outlining measures that can be implemented to mitigate the risk of financial crime throughout the pandemic. FATF encourages the use of digital onboarding processes, including digital identity and verification measures in line with recently published FATF guidance. Meanwhile, the Financial Conduct Authority (FCA) has outlined flexible measures that may be taken in line with a risk-based approach, including the acceptance of scanned documents and ‘selfies’. Our Remote Account Opening solution allows banks to digitally onboard clients in compliance with regulatory guidance, leverage the latest digital technologies and continue to mitigate the risk of financial crime,” said Rachel Woolley, Global AML Manager, Fenergo.
