FinancialForce Achieves Top PSA Vendor Status in G2’s Spring 2020 Index
FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric ERP cloud solution, has been named the #1 vendor in G2’s Spring 2020 Enterprise PSA Grid Report, Mid-Market PSA Grid Report, and main PSA Grid Report. FinancialForce has also been named a leader in G2’s Momentum Grid for PSA.
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“Our customers are the heartbeat of our business, and nothing is more important to us than their success,” said Debbie Ashton, senior vice president, strategic customer experience at FinancialForce. “We are honored to once again achieve the number-one ranking across G2’s Enterprise and Mid-Market Reports for PSA and we are grateful to our customers everywhere who have consistently recognized our dedication to innovation, execution, and results on their behalf.”
G2, an online B2B software review platform, recognized FinancialForce for its extremely high customer satisfaction scores and its large market presence. G2 ranks products and vendors in an industry grid based on reviews gathered from its online community, as well as data collected from social networks and other online resources. G2 applies a unique algorithm to this data to calculate a vendor’s customer satisfaction and market presence scores in real time.
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High Praise from Customers
Highlights from recent FinancialForce PSA customer reviews on G2 include:
- East or west, FinancialForce PSA is the best: “(FinancialForce PSA) is the most efficient and user-friendly software. The best part of the software is it provides visibility to the entire organization and not just services management. We always get a clear picture of the resource capacity, availability, skills, etc.”
- Better project visibility: “FinancialForce PSA integrates with Salesforce, which allows resource planning, revenue recognition, and forecasting in one place. It captures all the data you need in one form or fashion.”
- End-to-end customer visibility: “FinancialForce PSA integration between opportunities and projects is seamless, minimizing data entry and enabling robust reporting. It is a very powerful tool with a lot of functionality… helping to develop and manage relationships with customers.”
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