Leading Fiber Operator expands its footprint utilizing CostGuard B/OSS
IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, announced that it has renewed its agreement with FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud and voice services to carrier and enterprise customers throughout the Northeast and mid-Atlantic.
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FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight relies on IDI Billing Solutions to provide critical back office billing operations including the CostGuard® B/OSS solution designed to support innovative product and service offerings, complex rating schemes and diverse business models needed to succeed in today’s telecommunications environment.
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“Our relationship with IDI Billing Solutions over the years has supported our continued growth, both strategically and organically, by providing us a very flexible, reliable and scalable solution,” said Len Camera, Chief Information Officer, FirstLight. “IDI’s system, processes and technical expertise supports our business strategies and gives us the ability to easily consolidate legacy platforms, resulting in more timely and accurate invoices resulting in higher customer satisfaction,” Camera added.
“We are proud of FirstLight’s continued trust in IDI to help deliver on their strategic initiatives and operate more efficiently with the value-add services we provide,” said Patrick Talty, President IDI Billing Solutions.
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