This partnership will make Swiss mortgages more accessible for digital-savvy expats.
Keen Innovation AG, the external innovation lab of Basler Kantonalbank and Bank Cler (a national retail bank), launched Hyppo.CH in 2020. Hyppo supports expats in navigating through the complex Swiss home buying and mortgage process. Since its launch, the response rate exceeded Keen’s expectations. Also, Hyppo user feedback suggested that users wanted to go further in the digital mortgage process.
Taking this feedback into account, Hyppo.CH will expand its services further, allowing its users to request a mortgage through Hyppo’s website. BKB and Bank Cler will then process these applications in the background.
As for the target state of this partnership, Thomas Leber—CEO of Keen Innovation— says: “Given the digital readiness of most expats, we want to serve Hyppo.CH clients with a 100% digital journey. With Oper, we have a partner that brings a wealth of expertise in mortgage digitization and understands the complexity of the Swiss market.
This collaboration can act as a blueprint for future collaborations. This partnership will also mark the first 100% digital application flow for both Basler Kantonalbank and Bank Cler.”
Oper Credits’ core focus is to reimagine the mortgage origination process. It offers banks an out-of-the-box, white-labeled SaaS product that supports the mortgage process. This includes digital client onboarding, document exchanges, e-signatures,
and smart pricing and scoring. The start-up’s early traction in Europe has attracted top industry investors and has earned them recognition from top Fintech accelerators: such as Techstars, Plug and Play, and Six’s F10 Fintech Accelerator. Moreover, Oper has built up a banking client base in Austria, Belgium, and Switzerland. They have offices in Zürich and Antwerp.
Oper will provide Hyppo with its digital client portal. This allows clients to apply for a mortgage in a completely digital, mobile-first journey. In parallel, Oper’s advisory portal captures leads and allows for efficient handling by client advisors. This enables a hybrid process with human advisory interventions. Hyppo’s end-to-end journey will be available to clients in April.