Informa Financial Intelligence has added a new feature to its ‘Digital Banking Hub’ platform that allows banks, credit unions and fintechs to build visual collections of best-in-class competitor capabilities from across the industry.
The new “My Collection,” tool enables users to aggregate, save and share galleries of best-in-class journey screenshots of any competitor’s journey. The details can be further explored
The Digital Banking Hub is an interactive, on-demand access platform that allows financial services firms to easily monitor and benchmark their competitors’ digital capabilities with access to over 250,000 screenshots of real consumer banking experiences. The “My Collection” feature allows firms to find and archive the most successful capabilities from best-in-class customer journeys, by dragging and dropping them into their “My Collection” bucket; a self-defined image gallery.
The “My Collection” feature supports internal collaborators to share journeys to support their digital roadmap, where image collections can be downloaded from the Hub, or shared directly with design and technology teams to build new capabilities or upgrade current ones. This feature allows those to not only go behind the login to benchmark technology, but actively create a plan for a future state.