With growth and efficient customer communication being on the forefront of banks’ minds, Chattanooga, TN.-based Millennium Bank ($197 million in assets) has selected HC3, a data-driven tech company delivering customer communication, to upgrade their customer statement design and automate the generation and distribution of statements and notices.
Millennium Bank Chooses @HC3_IO for Upgraded Statement and Notice Design
Bank recently experienced vast growth and needed a more efficient process for designing, creating and distributing statements and notices. They decided to select HC3 based on the company’s long history of innovative communications fulfillment and statement design expertise. The bank is working with HC3 to redesign all customer-facing statements and notices and ensure timely, compliant fulfillment. Through this agreement, Millennium Bank is now able to utilize HC3’s additional marketing tools such as the dual inserts and open window envelopes to turn required documents into marketing tools for cross selling.
“At Millennium Bank, we have traditionally handled processes internally, but as we grew, we knew we needed to work with companies that specialize in the specific needs of community banks. HC3’s customer-focused culture ensured we received excellent counsel and their team made the conversion process easy and successful,” said Paul Ragland, EVP of Information Technology at Millennium Bank. “Their ability to redesign our statements and notices to not only make them easier to digest but also turn them into a multipurposed document showcased just how important they were to the long-term success of Millennium Bank.”