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Mutual Assurance Society of Virginia Implements Guidewire InsuranceNow

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Virginia insurer improves customer service and increases operational efficiency with Guidewire’s core system in the cloud

Mutual Assurance Society of Virginia (Mutual Assurance Society), Virginia’s oldest Property and Casualty (P&C) insurance company, and Guidewire Software, provider of the industry platform P&C insurers rely upon, announced that Mutual Assurance Society has successfully implemented Guidewire InsuranceNow to modernize the way it operates for business growth. The company implemented InsuranceNow for its homeowners, dwelling fire/property, and umbrella lines of business in the state of Virginia.

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We congratulate @MutualAssurance on the implementation of Guidewire InsuranceNow to modernize the way it operates for business growth.

“We selected InsuranceNow because we needed a cohesive, comprehensive system to increase our customer service levels and accommodate our future needs,” said Jeff Wrobel, president and chief executive officer, Mutual Assurance Society. “We have seen improved customer service by enabling our members to interact with us more quickly and efficiently, and in a much more complete and thorough manner.”

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“It’s nice to be on a modern core system in the cloud, with Guidewire managing the maintenance and updates, so we can focus on our core competency: providing our policyholders with the very best insurance and service we can offer,” said Jon Sisk, vice president, Information Technologies, Mutual Assurance Society. “We sleep better at night knowing that Guidewire is hosting the system.”

“We are grateful for our partnership and collaboration and congratulate Mutual Assurance Society on its successful InsuranceNow implementation,” said David Burns, vice president, Professional Services, InsuranceNow, Guidewire Software. “We are thrilled that InsuranceNow is providing Mutual Assurance Society with a value-based P&C core platform as a cloud service to continue its mission of providing members with quality insurance protection at a reasonable cost.”

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