PayShield, a new player in the eCommerce fraud prevention and dispute management industry, has partnered with Verifi, A Visa Solution, to deliver enhanced capabilities for PayShield’s ‘Express Resolve’, a leading near real- time chargeback prevention solution in Asia Pacific.
The partnership leverages Verifi’s PREVENT, RESOLVE and INFORM pre-dispute management products to help protect eCommerce merchants from fraud, disputes and chargebacks, and increase profits through a single fraud and dispute management platform.
PayShield’s ‘Express Resolve’ has been engineered to ensure merchants of any size can capitalise on this solution, offering unique industry-specific APIs and a host of customisable value-add services that enhance automation, increase pre-dispute resolution rates, and protect bottom-lines.
Supported by Verifi’s suite of pre-dispute management products, PayShield’s ‘Express Resolve’ now empowers online merchants to deflect pre-disputes at first customer inquiry, obtain automated and immediate dispute resolution based on merchant-defined rules, and leverage access to fraud and dispute notifications post- transaction to reduce future payment risk.
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“PayShield has invested an incredible amount of time, effort and resources into developing and testing our unique API and we are thrilled to be able to offer our ‘Express Resolve’ product to APAC merchants in partnership with Verifi,” said Daryn Griggs, CEO of PayShield.
“The ability for online businesses to quickly and accurately identify and respond to fraud issues and disputes, particularly in the wake of the pandemic, is critical to their revenue protection and ultimate success.
“Through the PayShield and Verifi relationship, merchants benefit from a global pre- dispute coverage that enables them to identify, resolve, and respond at unmatched velocity, which in turn, delivers higher successful resolution rates and greater cost savings,” he said.
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