United Educators Credit Union & TAPCO Credit Union leverage LinkLive Banking Video(Revation Systems)
Revation Systems, a leader in cloud-based, compliant messaging and communications, announced the release of a video banking solution as part of its flagship solution, LinkLive Banking.
Revation announces a video banking solution as part of their flagship unified communications software, LinkLive. The video banking feature has innovated the way that companies can communicate with their customers, requiring no app to download.
LinkLive Banking is unified communications software hosted in the cloud that offers banking organizations a broad range of capabilities including rich digital messaging, a seamless ability to engage humans across physical and digital channels, and leading voice and video communications. The LinkLive platform is designed to help customers enhance the customer and patient experience.
With more than 400 clients currently using LinkLive Banking, the solution is available to over 100 million digital banking customers. Revation’s clients now have the ability to add video banking to their communications strategy with simple configuration changes to current integrations that LinkLive has with digital banking platforms across the industry.
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“We are extremely excited about utilizing LinkLive’s video banking features as we seek to improve our member experience. It’s a natural extension of the LinkLive contact center features and it enables us to integrate into our digital banking platform, which creates a frictionless member experience and also enables our member-facing staff to meet privately in a secure, virtual room,” said Dennis Griesgraber, CTO of United Educators Credit Union.
Revation leveraged its deep domain expertise in secure communications to enhance the way financial institutions securely communicate over video with their customers during the current pandemic. LinkLive’s video banking has innovated the way that companies can communicate with their customers. Because LinkLive Banking does not require the customer to download an app or manage an account, customers can achieve large scale video banking.