TIAA was named #9 on the 2020 DiversityInc Top 50 Companies for Diversity list, climbing six places from its #15 rank in 2019.
“This is especially important as we strive to help our clients navigate the unprecedented challenges they face today.”
TIAA also entered the top 10 companies for the first time after appearing on the list for the eighth consecutive year. This honor recognizes TIAA’s commitment to building a workplace that reflects the diversity of the clients it serves.
“Diversity and inclusion are an essential part of who we are. Our inclusive culture and diverse workforce helps us better understand and address our clients’ needs,” said Roger W. Ferguson, Jr., President and CEO of TIAA. “This is especially important as we strive to help our clients navigate the unprecedented challenges they face today.”
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In 2019, TIAA announced a data-first strategy to advance its inclusion and diversity efforts, drive business outcomes, and foster a greater sense of belonging among associates. Several new initiatives were also launched as part of this strategy including “REAL Talks” (“Respectfully Engage and Listen/Learn”), a conversation series designed to help associates navigate sensitive or polarizing conversations about inclusion. The team also rebranded and launched new Business Resource Groups and developed its “IN The Lead” program designed to raise leader awareness through I and D workforce analytics.
TIAA also became one of the first financial services organizations to encourage employees enterprise-wide to specify pronouns in their email signatures, as part of a client-centric focus on non-binary gender inclusion. The firm also incorporated business-centric strategies into its corporate social responsibility (CSR) function, which joined the Inclusion team last year, connect its commitment to inclusion with local communities. In 2019, through the efforts of the firm’s CSR team, TIAA reached an exciting milestone of positively impacting 77 communities where associates live and work and approximately 1 million lives.
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