Search Results for: Customer Experience

Returnly Joins Shopify Plus Certified App Program, Becomes Only Return Partner to Achieve SOC 2 Compliance
Business Fintech Investment Services News

Returnly Launches In-Store Returns, Helping Ease Customer And Merchant Losses Exacerbated By COVID-19

Fintech News Desk
by Fintech News Desk0
Returnly, the leader in digital return experiences and post purchase payments, today announced the release of In-Store Returns, a new solution that enables retailers and brands to offer safe, convenient online return drop-offs at brick-and-mortar locations. Shoppers can quickly return online purchases, without boxes or labels, for an immediate refund. As......
Capitolis Appoints Callie Reynolds as Chief Customer Officer Amidst Record Growth
Fintech News

Capitolis Appoints Callie Reynolds as Chief Customer Officer Amidst Record Growth

Fintech News Desk
by Fintech News Desk0
FinTech platform expands executive team with new hire focused on leading the team that will deliver core services to company’s growing and diverse customer base Capitolis, the leading SaaS platform that drives financial resource optimization for capital markets, today announced the appointment of Callie Reynolds as its Chief Customer Officer. Reynolds,......
Quadpay Reimagines ‘Buy Now, Pay Later’ Shopping Experience with Quadpay for Chrome
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Quadpay Reimagines ‘Buy Now, Pay Later’ Shopping Experience with Quadpay for Chrome

Fintech News Desk
by Fintech News Desk0
Leading ‘buy now, pay later’ innovator Quadpay today announced the release of Quadpay for Chrome, a new browser extension that provides desktop users a seamless way to shop online anywhere and pay over time. Quadpay for Chrome extends the ability to use Quadpay across all devices and represents a major milestone in......
Authentic Brands Group Partners with Bolt to Power Forever 21’s Online Checkout Experience
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Authentic Brands Group Partners with Bolt to Power Forever 21’s Online Checkout Experience

Fintech News Desk
by Fintech News Desk0
The partnership will enable an unparalleled buying experience for more than 50 million shoppers, which will roll out across key ABG brands Bolt, the world’s first leading Checkout Experience Platform, today announced a strategic partnership with Authentic Brands Group (ABG), one of the largest brand owners in the United States that generates......
BankMobile Announces Partnership with Prudential to Provide a Full-Service Financial Wellness Solution for its Workplace Banking and Vibe Customers
Banking Fintech Mobile Banking News

BankMobile Announces Partnership with Prudential to Provide a Full-Service Financial Wellness Solution for its Workplace Banking and Vibe Customers

Fintech News Desk
by Fintech News Desk0
BankMobile, a division of Customers Bank, and among the largest mobile-first banking platforms, today announced it has partnered with Prudential Financial, Inc. (NYSE: PRU), a financial wellness leader and premier active global investment manager, to provide a full-service financial wellness solution to its Workplace Banking and BankMobile Vibe checking account customers. The service provides......
PCI Pal Collaborates with Oracle to Offer Enhanced Payment Security to Its Contact Center Customers
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PCI Pal Collaborates with Oracle to Offer Enhanced Payment Security to Its Contact Center Customers

Fintech News Desk
by Fintech News Desk0
PCI Pal, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), announced a new collaboration with Oracle to offer its contact center customers additional security and compliance options for Cardholder Not Present (CNP) payments. Bringing together Oracle’s market-leading Enterprise Session Border Controller (E-SBC) with PCI......
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African Bank Selects CallMiner To Enhance Customer Service Through Advanced Speech Analytics

Fintech News Desk
by Fintech News Desk0
CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the CallMiner Eureka platform to better extract and operationalise insights from voice-based customer interactions. “With CallMiner, we will be able to create an even stronger customer experience by analysing what our customers need,......
DBS Rolls Out Branch Transformation to Boost Convenience and Accessibility for Customers
Fintech Mobile Banking News

DBS Rolls Out Branch Transformation to Boost Convenience and Accessibility for Customers

Fintech News Desk
by Fintech News Desk0
New branch concepts provide quicker, socially-distanced, and more personalised banking services amid Covid-19 DBS announced it is scaling up the transformation of its branches across Singapore as customers seek quicker, socially-distanced, and more personalised branch banking services, and shift their banking to digital platforms amid Covid-19. Read More: PayBito Experiences......
Customer Online Conversations Reveal ‘All to Play for’ in Battle between Challengers and Incumbent Banks, Finds Economist Intelligence Unit Report for Temenos
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Customer Online Conversations Reveal ‘All to Play for’ in Battle between Challengers and Incumbent Banks, Finds Economist Intelligence Unit Report for Temenos

Fintech News Desk
by Fintech News Desk0
Groundbreaking report for Temenos by The Economist Intelligence Unit uses machine-learning to analyze over 10 million online conversations about personal finance Challenger banks are strongly associated with financial empowerment, but also twice as likely to be associated with security and privacy concerns compared to traditional banks Traditional banks retain strong......
Total Expert Reports a 9.6% Lift in Lead-to-Applications for Financial Services Customers Using New "Focused View" Feature
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Total Expert Partners With Cooperative Credit Union Association To Deliver A Modern Member Experience

Fintech News Desk
by Fintech News Desk0
 Total Expert, creator of the leading marketing and customer experience platform for banks, lenders, and financial services, today announced its partnership with the Cooperative Credit Union Association (CCUA), a trade organization serving nearly 180 member credit unions in Delaware, Massachusetts, New Hampshire, and Rhode Island. As part of the CCUA’s CU Connect......
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