Tag : African Bank

African Banker Awards Lauds Winners’ Innovation and Resilience
Banking Fintech News

African Banker Awards Lauds Winners’ Innovation and Resilience

Fintech News Desk
by Fintech News Desk0
Standard Bank Group, Africa’s biggest bank, recognized for its role in fighting Covid-19 and empowering women Standard Bank Group was on Wednesday named African Bank of the Year by a leading publication in recognition of the banking giant’s achievements in fighting the Covid-19 pandemic and empowering women. African Banker magazine......
African-Bank-Selects-CallMiner-to-Enhance-Customer-Service-Through-Advanced-Speech-Analytics
Artificial Intelligence Business Fintech Insights News

African Bank Selects CallMiner To Enhance Customer Service Through Advanced Speech Analytics

Fintech News Desk
by Fintech News Desk0
CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the CallMiner Eureka platform to better extract and operationalise insights from voice-based customer interactions. “With CallMiner, we will be able to create an even stronger customer experience by analysing what our customers need,......
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