Search Results for: digital workforce

Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US
Artificial Intelligence Fintech News

Bright Pattern Contact Center Deployed by Large Financial Institution to Support Paycheck Protection Program Amid COVID-19 Pandemic

Fintech News Desk
by Fintech News Desk0
Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was chosen by a major financial services institution to support the transition from traditional brick-and-mortar call centers to a virtual contact center with a remote workforce. Read More: Finhabits Launches Microlearning Journeys to Help Diverse Communities Build Healthy Financial......
ASSAR Selects Beyontec to Implement Platform Ecosystems for Rwanda Insurance Industry
Business Fintech InsurTech News

ASSAR Selects Beyontec to Implement Platform Ecosystems for Rwanda Insurance Industry

Fintech News Desk
by Fintech News Desk0
Beyontec, a leading global provider of insurance technology solutions, announced today that it had been selected by the Insurance Association of Rwanda (ASSAR) to implement a digital ecosystem of different platform solutions for the insurance industry in Rwanda. Read More: Bank of Montreal, Motley Fool, Pernod Ricard USA and Wabtec......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
by Fintech News Desk0
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Wallis Bank Provided $347.5 Million in PPP Loans for Over 3,500 Small Businesses Impacted by COVID-19
Banking Business Fintech News

Wallis Bank Provided $347.5 Million in PPP Loans for Over 3,500 Small Businesses Impacted by COVID-19

Fintech News Desk
by Fintech News Desk0
Wallis Bank announced that it has processed over 3,500 loans totaling more than $347.5 million under the Small Business Administration’s Paycheck Protection Program (PPP), helping small businesses support payroll and related costs. The average loan size was approximately $99,000 as of May 26. The PPP provides forgivable, government-guaranteed loans for the nation’s small businesses, which account......
Heffernan Insurance Brokers Partners with altumAI, Creators of futureWork
Artificial Intelligence Fintech InsurTech News

Heffernan Insurance Brokers Partners with altumAI, Creators of futureWork

Fintech News Desk
by Fintech News Desk0
Heffernan Insurance Brokers, one of the largest full-service, independent insurance brokerage firms in the United States, announced a partnership with altumAI, the company behind the innovative health and safety technology solution, futureWork. Read More: Kensho Collaborates with NVIDIA to Advance Automatic Speech Recognition futureWork uses data, technology, and AI to identify and avoid......
Motus Acquires Vision Wireless, Strengthening Mobile Expense Management Services
Business Capital Markets Fintech News

New Motus Mileage Trends Flash Reports Show Business Activity Shifts Across Regions and Industries

Fintech News Desk
by Fintech News Desk0
New Bi-Weekly Summary Monitors Driving Activity as an Indicator of Economic Health Motus, the definitive leader in reimbursement solutions for businesses with mobile-enabled workforces, launched its first Motus Mileage Trends Flash Report. Using data captured from the world’s largest retained pool of drivers, the report provides unprecedented insight into the......
Fortune 100 Financial Services Leader Adopts the Nyxeia Solution During Height of COVID-19 to Enhance Its Capabilities
Fintech News

Fortune 100 Financial Services Leader Adopts the Nyxeia Solution During Height of COVID-19 to Enhance Its Capabilities

Fintech News Desk
by Fintech News Desk0
Nyxeia, Inc. is pleased to announce that it has signed an enterprise software solution agreement with a North American Fortune 100 financial services firm with almost $40B in revenue and responsibility for nearly $1T in assets. The agreement was signed during the height of the COVID-19 epidemic, demonstrating the importance......
Digital Advances for Participants and Plan Sponsors Earn TIAA Industry Honors
Business Fintech News

TIAA Ranks 9th on DiversityInc’s 2020 Top 50 Companies List

Fintech News Desk
by Fintech News Desk0
TIAA was named #9 on the 2020 DiversityInc Top 50 Companies for Diversity list, climbing six places from its #15 rank in 2019. Read More: bitFlyer: Confidence in Cryptocurrency Increases Across European Populations Year-On-Year Despite Ongoing Coronavirus Crisis “This is especially important as we strive to help our clients navigate......
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