Search Results for: customer experience platform

ApexEdge Announces Its Affiliate Partner Program, Offers Billshark’s Bill Negotiation Services in the Financial Services Marketplace to Strengthen Customer Relationships
Business Fintech News

ApexEdge Launches Partner Portal – an Extensive Customer Experience Design and API Integration Library

Fintech News Desk
ApexEdge, a partner-enablement platform that offers monthly bill and subscription management solutions to support the financial health of consumers, launched its innovative new portal to support its financial institution partners bill management implementations. This detailed library of documentation helps guide all aspects of actionable insights implementation, including: strategic positioning and......
Standard Commended by Frost & Sullivan for Ensuring a Frictionless Payment Process with its Checkout-Free Platform for Retailers
Business Fintech News

Standard Commended by Frost & Sullivan for Ensuring a Frictionless Payment Process with its Checkout-Free Platform for Retailers

Fintech News Desk
Standard seamlessly integrates AI and computer vision technology into the retailer’s existing infrastructure, providing an enhanced shopping experience for customers Based on its recent analysis of the North American autonomous retail checkout market, Frost & Sullivan recognizes Standard with the 2020 North American Technology Innovation Leadership Award. Through a first-of-its-kind......
BillingPlatform-Wins-Gold-in-the-10th-Annual-Best-in-Biz-Awards
Business Fintech News

BillingPlatform Wins Gold in the 10th Annual Best in Biz Awards

Fintech News Desk
BillingPlatform, the leading global cloud-based monetization and billing solution provider, today announced it has been named a gold winner in Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier publications in North America. BillingPlatform’s BillingCloud solution was recognized in the Enterprise Product of......
MoneyGram Continues to Deliver Remarkable Momentum in Digital Business with Strong Growth in September
Banking Fintech Mobile Banking News

MoneyGram Mobile App Demand and Customer Retention Powers Digital P2P Transaction Growth in November

Fintech News Desk
MoneyGram International, Inc. (NASDAQ: MGI), a global leader in cross-border P2P payments and money transfers, today announced the Company delivered 136% year-over-year cross-border transaction growth and 135% year-over-year revenue growth for November in its direct-to-consumer digital business, MoneyGram Online (MGO). This marks the eleventh consecutive month of triple-digit year-over-year cross-border transaction......
Spreedly-Enables-3DS2-Compliance-via-its-Payments-Orchestration-Platform
Business Fintech News

Spreedly Enables 3DS2 Compliance via its Payments Orchestration Platform

Fintech News Desk
Spreedly, the software company that accelerates global commerce by offering a secure and flexible platform that welcomes all payments participants, offers customers the option to use its Payments Orchestration Platform as a single solution for their Strong Customer Authentication (SCA) needs. Read More : Alida Welcomes New Chief Revenue Officer to......
New FICO Survey Finds that the Vast Majority of Consumers' Financial Needs are Going Unmet
Business Fintech News

FICO Named A Leader in Digital Decisioning Platforms Report by Independent Research Firm

Fintech News Desk
Highlights: FICO named Leader in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020 According to the Forrester report, “FICO leaves no decisioning stone unturned” FICO was named a leader by Forrester Research in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020. Read More: Mazooma Partners with Plaid for igaming and Sports......
Artificial Intelligence Fintech News

Emirates NBD Boosts Digital User Engagement by 300% with Lemnisk’s AI-Driven Customer Data Platform

Fintech News Desk
Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa, and Turkey) region, has elevated its customer-centric marketing strategy by delivering 1-to-1 personalized customer experiences via its website. The company achieved this using Lemnisk, a real-time personalization solution built on an intelligent and secure Customer Data Platform (CDP). Read......
Adyen and Microsoft Launch Network Token Optimization
Business Fintech News

Adyen to Partner With Hungry Jack’s to Improve Its Customer Service With Payment-Led Updates

Fintech News Desk
Adyen (AMS: ADYEN), the global payments platform of choice for many of the world’s leading companies, today announced it has partnered with Hungry Jack’s, the Australia-based quick-service restaurant, to improve its point-of-sale (POS) terminal fleet and help unify its in-store and ecommerce channels – driving cost savings, while improving revenues and......
Talkdesk-Research-Reveals-Two-Thirds-of-Financial-Services-and-Insurance-Customers-Say-One-Bad-Experience-Dilutes-Brand-Loyalty
Banking Fintech Investment Services News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty

Fintech News Desk
Seven out of 10 customers demonstrate deeper loyalty to financial services and insurance companies that heavily invest in customer experience (CX), according to a new research study by Talkdesk, Inc., the cloud contact center for innovative enterprises. According to The CX Revolution in Financial Services and Insurance, customers have options and they......
Oconee State Bank Taps FINBOA to Automate Back-Office Workflows
Banking Fintech Mobile Banking News

FINBOA Integrates with Jack Henry’s NetTeller Online Banking System and the Banno Digital Platform

Fintech News Desk
In support of selective users within a growing customer base, FINBOA formally engaged with Jack Henry & Associates to develop a single sign-on to NetTeller and the Banno Digital Platform. The integration allows bank customers using either digital channel to complete a fraud EFT dispute in FINBOA’s Reg E Dispute......
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