Search Results for: customer experience.

World FinTech Report 2020: FinTech Collaboration Is Even More Essential Now for Banks to Achieve Customer-Centricity
Banking Fintech News

World FinTech Report 2020: FinTech Collaboration Is Even More Essential Now for Banks to Achieve Customer-Centricity

Fintech News Desk
by Fintech News Desk0
Banks that collaborate, embrace Open X and transform into Inventive Banks are most likely to prosper Capgemini and Efma  published the World FinTech Report 2020 revealing that despite a widening gulf between traditional banks on one side and BigTechs and challenger banks on the other, traditional banks have an opportunity to thrive in......
Fintech Mobile Banking News

New LMN Customer Portal Technology Changes the Way Landscapers Run Their Business, Improves Customer Service

Fintech News Desk
by Fintech News Desk0
Quality customer service can make or break some businesses. B2B Landscape business management company LMN launches a new customer portal to help business owners improve their customer relationships and increase efficiency and cash flow. The Customer Portal enables users to accept credit card payments, allow online invoice payments, share job......
Rappi Partners With Arcus to Deliver Digital Banking Services, Providing Customers With More Financial Control From Home
Business Fintech Mobile Banking News

Rappi Partners With Arcus to Deliver Digital Banking Services, Providing Customers With More Financial Control From Home

Fintech News Desk
by Fintech News Desk0
Rappi is leveraging Arcus’ fintech platform to give customers a way to manage their payments without leaving home during the COVID-19 crisis Arcus, the platform making fintech possible for everyone, is partnering with Rappi, Latin America’s leading on-demand delivery startup, for their new payment app, RappiPay. Powered by Arcus, RappiPay......
Australian Neobank, Xinja, Helps Transform Customer Experience With Box
Fintech Mobile Banking News

Australian Neobank, Xinja, Helps Transform Customer Experience With Box

Fintech News Desk
by Fintech News Desk0
Box, a leader in cloud content management, announced that Xinja – a leading Australian neobank – has chosen Box to enhance its customer interactions via the Xinja mobile application. Xinja customers’ bank statements and account data will now be delivered through a portal which is powered by Box’s cloud Platform.......
Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks
Artificial Intelligence Banking Fintech News

Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers

Fintech News Desk
by Fintech News Desk0
Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk,Marketplace and its new pre-configured integration with Zendesk Chat. Read More: GlobalFintechSeries Interview with Raymond Wyand, CEO & Co-founder at gini “We’re delighted to welcome Finn AI to the Zendesk Marketplace as the first banking-specific conversational AI......
GROUNDFLOOR Rolls out Short-Term Investment Opportunities, Providing Secured Investments During Market Volatility
Fintech News

Ceevo Selects Acuant Trusted Identity Platform for ID Verification and Customer Onboarding

Fintech News Desk
by Fintech News Desk0
Partnership Brings Omnichannel Support to Enable Speedy and Secure Payments, Even at a Distance Acuant, a leading global provider of identity verification solutions, announced a partnership with the Ceevo Group to streamline its customer onboarding process and offer immediate ID proofing. An omnichannel payment platform, Ceevo offers customers their payment......
Fibank Donates 1,000 COVID-19 Test Kits
Banking Fintech Investment Services News

Fibank Customers Will Have the Possibility to Reschedule Their Repayments for Reasons Related to COVID-19

Fintech News Desk
by Fintech News Desk0
With regard to measures taken by European and national institutions to encourage banks to continue their financing activities and provide the necessary support to households and businesses experiencing temporary difficulties, Fibank (First Investment Bank) will allow its customers to defer payments on loans if they themselves or their business are......
BankMobile Announces Partnerships with Billshark and Bartleby for its Vibe Student Customers
Banking News

BankMobile Announces Partnerships with Billshark and bartleby for its Vibe Student Customers

Fintech News Desk
by Fintech News Desk0
Collaborations Highlight Commitment to Students and Financial Empowerment BankMobile, a division of Customers Bank, and among America’s largest and fastest-growing digital banks, announced two new partnerships with Billshark and bartleby for its BankMobile Vibe platform. BankMobile Vibe is a student-centric checking account available at campuses that use BankMobile Disbursements. Its features include......
Centage Introduces New Services Offerings to Guide Customers Towards Intelligent Planning
Banking Business Fintech News

Centage Introduces New Services Offerings to Guide Customers Towards Intelligent Planning

Fintech News Desk
by Fintech News Desk0
Centage Corporation,the leading provider of cloud financial software that transforms how businesses budget, forecast, analyze and report, announced a set of new planning services to provide customers a guided turn-key experience. The new services pair a certified Planning Maestro consultant from Centage with customers through the entire implementation, setup, go-live......
BlueSnap Names Gregg Capone SVP of Customer Success
Banking Fintech News

BlueSnap Names Gregg Capone SVP of Customer Success

Fintech News Desk
by Fintech News Desk0
25-Year Technology Veteran to Focus on Growth Through Satisfaction, Retention, and Loyalty at BlueSnap BlueSnap, an All-in-One Payment Platform listed in the Inc. 5000, named Gregg Capone Senior Vice President of Customer Success. Capone joins BlueSnap with over 25 years of experience leading customer success and operations at B2B technology companies.......
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