Search Results for: chatbot

Amelie, Groupama's second virtual assistant built on DRUID technology, is now available to the company's clients
Fintech News Technology

Amelie, Groupama’s Second Virtual Assistant Built on DRUID Technology, is now Available to the Company’s Clients

Fintech News Desk
by Fintech News Desk0
Groupama, one of the market leaders in the Romanian insurance market, is expanding how it interacts with clients by launching a virtual assistant that is always available on the company’s website. Amelie is based on DRUID’s conversational technology and responds instantly to inquiries from Groupama customers and guests at any......
Glia Announces Entrance into Q2's Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution
Banking Fintech Mobile Banking News

Glia Announces Entrance into Q2’s Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution

Fintech News Desk
by Fintech News Desk0
Fintechs expand relationship, empowering banks and credit unions to reimagine customer service for a digital world Glia, a leading provider of Digital Customer Service, and Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced that they have expanded their partnership to provide one-stop-shopping for Q2 clients.......
Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift
Digital Payments Fintech News

Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift

Fintech News Desk
by Fintech News Desk0
Financial platforms leverage systems to keep customers in-app for help Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights on expanding its services to the rapidly growing fintech industry. Helpshift had long predicted an all-mobile shift of payments, financial management and general......
Connectly.ai Becomes a WhatsApp Business Solutions Provider
Business Commerce News

Connectly.ai Becomes a WhatsApp Business Solutions Provider

Fintech News Desk
by Fintech News Desk0
Startup founded by ex-Facebook and Uber executives has become a WhatsApp Business Solutions Provider, accelerating access to the WhatsApp Business API and delivering tools that help SMBs use WhatsApp as their full funnel customer engagement solution Connectly.ai, a conversational commerce company that simplifies how message-first businesses transform connections into revenue,......
Moveworks Pioneers the First Multilingual AI Platform Built to Support Global Companies
Artificial Intelligence Machine Learning News

Moveworks Pioneers the First Multilingual AI Platform Built to Support Global Companies

Fintech News Desk
by Fintech News Desk0
AI-based workflow automation platform Moveworks announced two critical product enhancements that allow global workforces to stay productive from anywhere. These include: multilingual support and Moveworks for Web. Currently, Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. The......
Alty, the One-Click Social Messaging Wallet, Migrates to Algorand Enabling Instant and Nearly Feeless Chat-Based Crypto Transactions
Blockchain Digital Payments Digital Wallet News

Alty, the One-Click Social Messaging Wallet, Migrates to Algorand Enabling Instant and Nearly Feeless Chat-Based Crypto Transactions

Fintech News Desk
by Fintech News Desk0
The influencer platform that brought crypto to popular chat mediums WhatsApp and Telegram using the Algorand network has successfully closed a $1,500,000 USD seed round led by Borderless Capital The innovative tropical island based crypto startup, Alty, that made wallet creation and community based staking in everybody’s favorite chat possible,......
 Keynova Group
Fintech InsurTech News

Keynova Group Releases Semi-Annual Mobile Insurance Scorecard Findings

Fintech News Desk
by Fintech News Desk0
 Market First: Telematics Fully Integrated into Primary Mobile App to Inform Safe Driver Discounts; Advanced GPS Capabilities Improve Customer Experience—Raising Apps’ Importance     Keynova Group, the top competitive intelligence source for digital financial services firms, announced the results of its semi-annual Mobile Insurance Scorecard. The Q3 2021 Scorecard evaluates both the mobile web and......
Posh and Glia Help Modernize Member Service for Seven More Credit Unions
Banking Fintech News

Posh and Glia Help Modernize Member Service for Seven More Credit Unions

Fintech News Desk
by Fintech News Desk0
Credit unions take a digital-first approach to member service, leveraging a strategic blend of AI and humans Posh Technologies, a Conversational AI company, and Glia, a leading provider of Digital Customer Service, are helping seven additional credit unions deliver a more frictionless, convenient member experience, creating better member service for a digital-first......
Banca Widiba: Technology and Relationships Come Together with Dialogue, The Innovative Feature of Video-Banking
Banking Mobile Banking News

Banca Widiba: Technology and Relationships Come Together with Dialogue, The Innovative Feature of Video-Banking

Fintech News Desk
by Fintech News Desk0
Kaleyra supports Banca Widiba with its video communication technology Banca Widiba is continuing its drive for innovation and launching Dialogue to enable customers to interact with the bank through a new remote relationship channel, while retaining the face-to-face mode of interaction. Conceived as a collaboration tool to foster proximity between the bank and......
Banks Potentially Losing Customers Due To Poor Digital Experience, According To MagiClick
Banking Digital Mobile Banking News

Banks Potentially Losing Customers Due To Poor Digital Experience, According To MagiClick

Fintech News Desk
by Fintech News Desk0
81% of adults say the quality of online experience determines who they bank with 81% of adults say the quality of online experience determines who they bank with, according to new research into post-pandemic digital banking trends in the UK. A survey of 2,087 UK adults, commissioned by digital agency......
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