Tag : Glia

Glia Introduces Banking CRM and Branch Intelligence to Supercharge Agentic Banking
Banking Finance News

Glia Introduces Banking CRM and Branch Intelligence to Supercharge Agentic Banking

Business Wire
by Business Wire0
New capabilities unify interaction data across voice, digital and in-person banking, giving complete customer context for personalization and growth Glia, the #1 Banking AI platform, announced Glia Relationship Management (GRM) and Glia Branch, creating the industry’s first fully connected customer intelligence system built for the agentic banking future. GRM is......
Glia Launches Banking’s First Precision AI Response Modes, Offering Agentic Experiences Without Unconstrained Risk
Banking Finance News

Glia Launches Banking’s First Precision AI Response Modes, Offering Agentic Experiences Without Unconstrained Risk

Business Wire
by Business Wire0
Only available within Glia Banker, new and highly tunable response modes allow banks and credit unions to offer even more natural interactions at the topic level, giving them precision control over AI banking experiences while still preventing AI hallucination, prompt injection and other banking risks Glia, the #1 banking AI......
Glia and Alloy Labs Launch Interactive Kit to Help Banking Leaders Plan for 2027
Banking Finance News

Glia and Alloy Labs Launch Interactive Kit to Help Banking Leaders Plan for 2027

Business Wire
by Business Wire0
The new resource combines industry research with practical roadmaps, templates and checklists to help the entire C-suite guarantee AI returns in 2027 Glia, the #1 Banking AI platform, and Alloy Labs, the financial industry’s premier member-driven innovation alliance, announced the joint release of the 2026-27 Banking AI Strategic Annual Planning Kit. Read......
Glia Launches CoPilot, an Agentic Knowledge Partner for Every Banking Team
Banking Finance News

Glia Launches CoPilot, an Agentic Knowledge Partner for Every Banking Team

Business Wire
by Business Wire0
The Launch Also Introduces Glia Banker, Next-Generation Customer- and Member-Care AI That Automates up to 80% of Interactions With Human-Like Precision and Context Glia, the leading platform for intelligent banking interactions, announced Glia CoPilot — a self-learning AI knowledge tool for every role — and Glia Banker, the next generation of the Glia Virtual......
MessagePay and Glia Embed Secure Payments Directly Into AI-Powered Banking Conversations
Banking Digital Payments News

MessagePay and Glia Embed Secure Payments Directly Into AI-Powered Banking Conversations

PR Newswire
by PR Newswire0
New integration enables credit unions and community banks to process payments instantly across digital, SMS, and voice channels As credit unions and community banks accelerate adoption of AI-driven service channels, payments often remain disconnected from the conversations that trigger them. This disconnect creates friction at the moment of intent. MessagePay......
Glia Launches Industry-First Contractual Guarantee Against AI Hallucinations and Prompt Injections
Banking Finance News

Glia Launches Industry-First Contractual Guarantee Against AI Hallucinations and Prompt Injections

Business Wire
by Business Wire0
By eliminating the risk of unpredictable AI behavior, Glia enables financial leaders to capture the ROI of automation without compromising institutional security and trust Glia, the leading platform for intelligent banking interactions, announced it will offer its more than 700 bank and credit union clients a contractual guarantee against AI......
Glia Publishes Banking’s First Performance Benchmarks Report for Member and Customer Care AI
Banking Finance News

Glia Publishes Banking’s First Performance Benchmarks Report for Member and Customer Care AI

Business Wire
by Business Wire0
Data from 400 financial institutions establishes new empirical standards for AI ROI and operational capacity Glia, the leading platform for intelligent banking interactions, released its 2026 Banking AI Benchmarks Report, the financial services industry’s first AI performance analysis based on real interaction data. Analyzing data from 400 financial institutions that successfully integrated......
UK Credit Union Announces New, World-Class Member Experience Powered by Glia
Banking Finance News

UK Credit Union Announces New, World-Class Member Experience Powered by Glia

Business Wire
by Business Wire0
Partnership Will Strengthen Member Service While Enabling More Time for Community Impact UK Credit Union announced a partnership with Glia, the leading AI platform for intelligent banking interactions, to simplify support and financial wellness for its 111,000 members. Under the new partnership, UK Credit Union will strengthen member service and boost......
Glia Powers Seamless Mobile Banking Experience With Expanded CU*Answers App Integration
Banking Fintech News Technology

Glia Powers Seamless Mobile Banking Experience With Expanded CU*Answers App Integration

Business Wire
by Business Wire0
Credit unions can now eliminate digital barriers and build deeper member relationships through unified, mobile interactions Glia, the leader in customer interaction technology, announced the expanded availability of its Unified Interaction Management (UIM) platform through a new mobile app integration with CU*Answers. A trusted credit union service organization (CUSO), CU*Answers......
1