Tag : CRM

MidAmerica National Bank Chooses 360 View’s CRM for Next-Level Growth and Customer-Centric Service
Banking Fintech News

MidAmerica National Bank Chooses 360 View’s CRM for Next-Level Growth and Customer-Centric Service

Fintech News Desk
by Fintech News Desk085
Illinois’ multi-branch MidAmerica National Bank joins with 360 View to bring an advanced set of customer relationship tools to complement their already community-focused banking approach. 360 View will offer MidAmerica National Bank a complete and on-time view of their customers through their base CRM and enhanced business development tools through......
Can Traditional Insurance Companies Compete with Disruptive Insure
InsurTech News

Can Traditional Insurance Companies Compete with Disruptive Insure-Tech?

Fintech News Desk
by Fintech News Desk091
How Aureus Tech Systems is Helping Traditional Insurance Companies Win Using Data Powered by Cloud and AI Aureus Tech Systems realized that the solutions and products they’ve built —and were building—would be extremely valuable within the insurance sector. Because of these adjacencies, Aureus decided to enter the insurance space. One......
CDK Global to Acquire Insurance Technology Platform Salty Dot, Inc.
InsurTech News

CDK Global to Acquire Insurance Technology Platform Salty Dot, Inc.

Fintech News Desk
by Fintech News Desk0136
Integration Helps Car Buyers Secure Insurance; Brings New Revenue Stream to Dealers CDK Global, Inc., a leading automotive retail technology company, has entered into a definitive agreement to acquire Salty Dot, Inc. (“Salty”), a convenient, mobile-first solution that helps consumers secure the insurance they need for their vehicle seamlessly without leaving the......
Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers
Fintech News

Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers

Fintech News Desk
by Fintech News Desk0111
Total Expert, the customer experience platform purpose-built for modern financial institutions, announced that Horicon Bank will leverage Total Expert to strengthen new and existing customer relationships and expand data-driven marketing and customer engagement strategies. For 125 years, Horicon Bank has served as a community bank partner to customers and local businesses......
Three Quarters Of CMOs Are Now Responsible For Contributing To Business Growth And The Use Of Data And Technology
E-commerce News

Three Quarters Of CMOs Are Now Responsible For Contributing To Business Growth And The Use Of Data And Technology

Fintech News Desk
by Fintech News Desk0136
Three quarters of CMOs are now responsible for contributing to business growth and the use of data and technology Capgemini research shows that CMOs need to transform their skills and technology capabilities to deliver data-driven real-time marketing The rapid growth in ecommerce during the pandemic has heightened the need for real-time insights to accommodate fast-changing customer behavior. Accordingly, CMOs’ responsibilities are shifting, and around three quarters are now responsible for contributing to business growth (76%) and data and technology (74%). This is according......
BeSmartee Announces an Integration with Black Knight’s Surefire CRM and Marketing Automation System to Offer Lenders an Enhanced Experience that Maximizes ROI
Banking Fintech Mortgage News

BeSmartee Announces an Integration with Black Knight’s Surefire CRM and Marketing Automation System to Offer Lenders an Enhanced Experience that Maximizes ROI

Fintech News Desk
by Fintech News Desk0118
The integration will improve borrower satisfaction and optimize loan application conversion rates. BeSmartee, an award-winning fintech firm and developer of leading digital mortgage platforms, announced an integration with Black Knight’s Surefire, a leading customer relationship management (CRM) and marketing automation system for the mortgage industry. The integration will sync data......
New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ
Cloud Finance Investments News

New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ

Fintech News Desk
by Fintech News Desk0113
Domino’s, Intuit, and Splunk are running their digital HQ with Salesforce and Slack Innovations enable collaboration with colleagues, customers, and partners – no matter where, when, or how they work Salesforce (CRM), the global leader in CRM, announced new capabilities that integrate Slack across Salesforce’s products and industry solutions, plus new......
Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience
Finance Fintech News

Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience

Fintech News Desk
by Fintech News Desk0126
YayPay by Quadient, a leading accounts receivable (AR) automation solution, announced today that UK commercial law firm gunnercooke has selected YayPay by Quadient to automate its financial processes and support its next phase of growth. As one of the UK’s fastest-growing challenger law firms, gunnercooke’s ambition is to challenge, improve and evolve......
Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service
Cryptocurrency Currency Exchange News

Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service

Fintech News Desk
by Fintech News Desk0120
eGain, the leading cloud platform for customer engagement automation, announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service. Crypto customers are savvy, and their queries tend to be complex. Moreover, fast-changing government regulations require compliance across customer interactions, transactional record keeping, and information......
REaD Group
Analytics Business News Risk Management

85% of SMEs Understand GDPR But Legal Requirements Are Still Not Being Met, New Survey Reveals

Fintech News Desk
by Fintech News Desk0161
85 percent of UK SMEs are familiar with the GDPR and 80 percent are aware that the GDPR requires data to be kept clean and accurate More than half of SMEs do not clean their data Only 40 percent hold their consumer data in a CRM or similar database 42......