Search Results for: customer experience.

Bank of America Corporate, Commercial and Business Banking Contact Centers Earn J.D. Power Certification for the 11th Consecutive Year
Banking Fintech News

Bank of America Corporate, Commercial and Business Banking Contact Centers Earn J.D. Power Certification for the 11th Consecutive Year

Fintech News Desk
by Fintech News Desk0
For the 11th consecutive year, the J.D. Power Certified Customer Service Program has recognized Bank of America’s Corporate, Commercial and Business Banking contact centers, which include card servicing, for providing “An Outstanding Customer Service Experience.” Read More: GlobalFintechSeries Interview with Ashish Singhal, CEO and Co-Founder at CRUXPay “Congratulations to the entire......
REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
Business Fintech News

REPAY Announces Partnership With Katabat to Enhance Consumer Lending and Receivables Management

Fintech News Desk
by Fintech News Desk0
Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, announced its partnership with Katabat, a leading global supplier of debt management software solutions. Read More: smartTrade’s Solution Awarded Best Multi-Asset EMS System by Markets Media “We believe the integration will add tremendous value to our clients’ current loan servicing,......
Billtrust Enhances its Robust B2B Payments Solution
Business Fintech Mobile Banking News

Billtrust Enhances its Robust B2B Payments Solution

Fintech News Desk
by Fintech News Desk0
As the global pandemic continues, maintaining and accelerating cash flow by making it easy for customers to pay is crucial to every business. Designed to complement their comprehensive order-to-cash suite, Billtrust, the leader in B2B order-to-cash solutions, has enhanced its robust Payments platform with powerful tools which revolutionize email billing, rapidly enable......
Encova Insurance and Bold Penguin Expand Partnership and Distribution Capabilities
Business Fintech InsurTech News

Bold Penguin and ZenBusiness Partner to Reach New SMBs Looking for Insurance

Fintech News Desk
by Fintech News Desk0
Bold Penguin, the technology provider that operates the largest commercial exchange, announces its partnership with ZenBusiness, an online platform that helps small businesses start, run and grow. Through this digital collaboration, SMBs creating and managing their businesses through ZenBusiness’s platform will now have direct access to obtaining commercial insurance through......
Aviva Selects Fenergo to Transform KYC, CDD and AML Processes
Fintech News Risk Management

Aviva Selects Fenergo to Transform KYC, CDD and AML Processes

Fintech News Desk
by Fintech News Desk0
Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions has been selected by Aviva, to replace Know Your Customer (KYC), Customer Due Diligence (CDD) and Anti-Money Laundering (AML) systems and services. Fenergo will work initially with Aviva Investors and later with Aviva......
DENmaar Selects BlueSnap to Offer Mental Health Practitioners & Patients a Hassle-Free Payment Experience
B2C Business Fintech News

DENmaar Selects BlueSnap to Offer Mental Health Practitioners & Patients a Hassle-Free Payment Experience

Fintech News Desk
by Fintech News Desk0
BlueSnap, the All-in-One Payment Solution for Platforms, announced its partnership with DENmaar, a revenue cycle management platform for mental health practices to offer DENpay a secure and fully automated payment solution for collecting patient payments. DENmaar mHealth Solutions provides mental health professionals a full suite of tools and services to......
Simon Agency Selects Semsee's Commercial Lines Quoting Solution to Power Digital Marketplace for Retail Agents and Brokers
Business Fintech News

Simon Agency Selects Semsee’s Commercial Lines Quoting Solution to Power Digital Marketplace for Retail Agents and Brokers

Fintech News Desk
by Fintech News Desk0
Simon’s Distribution Partners Can Quote Business Owners Policies (BOP) and Worker’s Compensation Online Simon Agency, a national wholesale insurance agency, announced that it has partnered with Semsee, the leading small commercial quoting platform for independent agents. Semsee will offer its online quoting platform to all retail agents and brokers associated......
Alfresco Unveils New Claims Content Management Solution for Increased Workforce Efficiency and Productivity
Fintech News

Alfresco Unveils New Claims Content Management Solution for Increased Workforce Efficiency and Productivity

Fintech News Desk
by Fintech News Desk0
Alfresco Software, an open source, content services provider announced the availability of Alfresco Claims Management as a Service offering, which enables insurance companies to access content faster and modernize their claims processes. Companies can now create a fully digital claim file that improves the efficiency of front-line, claims employees by......
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