Search Results for: Customer service

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience
Banking News

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

PR Newswire
by PR Newswire0
IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI platform, watsonx NatWest and IBM announced enhancements to the bank’s virtual assistant, Cora, that will use generative AI to provide......
LegalZoom and Novo Partner to Increase Small Business Access to Critical Finance and Legal Services
Finance Fintech News

LegalZoom and Novo Partner to Increase Small Business Access to Critical Finance and Legal Services

Fintech News Desk
by Fintech News Desk0
Novo, the powerfully simple financial solutions platform for small businesses, and LegalZoom.com, Inc., the industry leader in online small business formations and a leading online platform for legal, compliance and tax solutions, today announced an extensive new partnership that provides small businesses with seamless access to each other’s services. Over half......
Red Iron Group Announces Strategic Investment in Hiline Services
Investment Services News

Red Iron Group Announces Strategic Investment in Hiline Services

PR Newswire
by PR Newswire0
Leading Provider of Financial Operations-as-a-Service Positioned for Significant Further Growth and Capabilities Expansion Red Iron Group, a Menlo Park-based private investment firm, announced a significant growth investment in hiline Services, LLC (“hiline” or “the Company”), a fast-growing provider of financial operations-as-a-service. Red Iron Group will provide financial, operational and strategic support......
Vitamin's Financial Services Portfolio Continues to Grow with Addition of KlariVis SaaS Product
Banking News

Vitamin’s Financial Services Portfolio Continues to Grow with Addition of KlariVis SaaS Product

PR Newswire
by PR Newswire0
– Data Analytics Company Taps Vitamin For Website Overhaul + Hosting Vitamin, a leading digital-first integrated marketing agency celebrating its 20th anniversary, recently completed a website overhaul for KlariVis, a rapidly-growing SaaS provider. KlariVis continues to experience substantial year-over-year client growth, emphasizing its significant impact on the community banking industry. Created by veteran......
From Digital Attendants to Customer Segmentation: Gen AI's Role in Retail Banking Explained in Info-Tech Research Group's New Resource
Banking News

From Digital Attendants to Customer Segmentation: Gen AI’s Role in Retail Banking Explained in Info-Tech Research Group’s New Resource

PR Newswire
by PR Newswire0
The firm’s latest resource explains for IT and business leaders how Gen AI is reshaping the banking industry by optimizing operations, personalizing services, and bolstering risk management for enhanced efficiency and customer satisfaction in the digital age. In response to the swift advancement of generative AI (Gen AI), banking institutions......
Mastercard further expands consulting services with AI and Economics practices and Digital Labs for fast-tracked solutions
Artificial Intelligence Finance News

Mastercard further expands consulting services with AI and Economics practices and Digital Labs for fast-tracked solutions

Business Wire
by Business Wire0
Mastercard today announced the expansion of its consulting business with the launch of new practices dedicated to artificial intelligence and economics, to help clients across all industries rapidly and responsibly advance the use of AI and address ever shifting macro-economic forces and consumer preferences. The company is also enhancing its business transformation service, Digital Labs,......
Signifyd Deepens Its Partnership with Adobe by Integrating Guaranteed Fraud Protection into Payment Services for Adobe Commerce
Finance Fintech News

Signifyd Deepens Its Partnership with Adobe by Integrating Guaranteed Fraud Protection into Payment Services for Adobe Commerce

Business Wire
by Business Wire0
The expanded partnership extends seamless protection against all manner of chargebacks by integrating Signifyd with Payment Services for Adobe Commerce to power frictionless checkout, higher conversion and increased customer lifetime value Signifyd is launching a new era of payment protection today by integrating its Commerce Protection Platform with Payment Services......
Stearns Bank Partners with FinTech Automation to Revolutionize Banking Services
Banking Fintech News

Stearns Bank Partners with FinTech Automation to Revolutionize Banking Services

PR Newswire
by PR Newswire0
FinTech Automation (FTA), renowned for its innovative solutions as an Infrastructure as-a-Service (IaaS) financial technology company and Stearns Bank N. A., a prominent community bank leader and known for its innovation and progressive approach to financial services, announces a partnership aimed to redefine the landscape of banking services. The partnership leverages......
Galileo Payment Risk Platform Now Available to the Entire Financial Services Ecosystem
Digital Payments News

Galileo Payment Risk Platform Now Available to the Entire Financial Services Ecosystem

Fintech News Desk
by Fintech News Desk0
Companies outside Galileo’s ecosystem can now leverage proactive risk-scoring fraud engine Galileo Financial Technologies, LLC, a leading financial technology company independently owned and operated by SoFi Technologies, is now offering the Galileo Payment Risk Platform to the entire financial services ecosystem. This holistic fraud engine delivers real-time payment risk mitigation......
DFS Investors Have Opportunity to Lead Discover Financial Services Securities Fraud Lawsuit
Investment Services News

DFS Investors Have Opportunity to Lead Discover Financial Services Securities Fraud Lawsuit

PR Newswire
by PR Newswire0
Law Offices of Howard G. Smith announces that investors with substantial losses have opportunity to lead the securities fraud class action lawsuit against Discover Financial Services (“Discover” or the “Company”) Investors suffering losses on their Discover investments are encouraged to contact the Law Offices of Howard G. Smith to discuss their legal......
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