Search Results for: Customer Satisfaction

Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services
Finance News

Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services

Fintech News Desk
by Fintech News Desk0
Technology providers to partner with service and software experts to better address the needs of a hybrid workforce, finds Frost & Sullivan Frost & Sullivan’s recent analysis reveals that technology vendors are rolling out new and improved communication, collaboration, and contact center solutions to help financial service institutions connect a workforce that......
Nationwide Building Society Improves Member Experiences with Pega Smart Dispute
Fintech News

Nationwide Building Society Improves Member Experiences with Pega Smart Dispute

Fintech News Desk
by Fintech News Desk0
New deployment helps streamline processes, reduce manual tasks for employees, and digitise member experience Pegasystems Inc., the software company that crushes business complexity, announced Nationwide Building Society deployed Pega Smart Dispute for Issuers to transform its Visa card disputes process. This enabled Nationwide to improve agent performance and customer satisfaction by streamlining the......
ONEiO Lands €7.2 Million to Drive Cloud-Based Industrial Revolution in the Enterprise Integration Space
Fintech Funding News

ONEiO Lands €7.2 Million to Drive Cloud-Based Industrial Revolution in the Enterprise Integration Space

Fintech News Desk
by Fintech News Desk0
ONEiO, a Software as a Service company offering cloud-native and automated integration services, has raised 7.2M€ in new funding. The seed round was led by Swedish venture capital firm Fairpoint Capital and joined by previous investors Inventure and Tesi. The new funding will be used to accelerate ONEiO’s rapid growth......
Poonawalla Fincorp Enters Digital Consumption Loans Space
Fintech News

Poonawalla Fincorp Enters Digital Consumption Loans Space

Fintech News Desk
by Fintech News Desk0
Poonawalla Fincorp Limited (Formerly Magma Fincorp Limited), has entered digital consumption loans space through a tie up with KrazyBee. Under this partnership Poonawalla Fincorp will offer small ticket personal loans to individuals. Poonawalla Fincorp focusses on consumer and small business finance as a part of its stated strategy. This partnership......
Clyde Launches Ownership Enrichment Platform To Help Brands Maximize Post-Purchase Opportunities
Business News

Clyde Launches Ownership Enrichment Platform To Help Brands Maximize Post-Purchase Opportunities

Fintech News Desk
by Fintech News Desk0
Clyde unites product protection, registration and issue resolution to help brands and retailers drive lifetime value and strengthen brand loyalty Clyde, an ownership enrichment company, announced the launch of its Ownership Enrichment Platform, which helps brands deepen customer relationships and drive lifetime value through reimagined product protection, registration and issue......
ThetaRay AI Technology to Monitor Knox Wire Cross-Border Payments
Digital Payments News

ThetaRay AI Technology to Monitor Knox Wire Cross-Border Payments

Fintech News Desk
by Fintech News Desk0
SaaS AML solution to support growth of Apollo Fintech’s global business while protecting against known and unknown money laundering crimes South Africa-based Apollo Fintech announced that ThetaRay, provider of AI-powered monitoring technology to protect banks and fintechs against financial crimes, will monitor global cross-border payments on its newly launched Knox......
Nymbus Announces Turnkey SMB Offering for Credit Unions
Banking News

Nymbus Announces Turnkey SMB Offering for Credit Unions

Fintech News Desk
by Fintech News Desk0
NYMBUS, a leading provider of banking technology solutions, introduced SMB Launch for Credit Unions. An extension of the company’s award-winning Launch solution, Nymbus’ latest offering equips credit unions with a lightweight, cost effective toolbox of state-of-the art technology and services catered specifically to meet the needs of today’s underserved small......
Mizuho Financial Group and Google Announce Strategic Collaboration to Accelerate Digital Transformation
Cloud News

Mizuho Financial Group and Google Announce Strategic Collaboration to Accelerate Digital Transformation

Fintech News Desk
by Fintech News Desk0
Mizuho Financial Group, Inc. and Google Cloud have announced a strategic collaboration to accelerate the Group’s digital transformation and retail innovation strategy. “The global spread of COVID-19, along with megatrends such as digitalization, the aging population, and globalization, have led to significant changes in our lifestyles and economies. To deliver......
QNB Deploys FSS Smart Recon to Modernise Reconciliation Operations
Digital Payments News

QNB Deploys FSS Smart Recon to Modernise Reconciliation Operations

Fintech News Desk
by Fintech News Desk0
FSS Technologies, a leading global provider of integrated payment products and a payments processor, announced a multi-country engagement with QNB, the largest financial institution in the Middle East and Africa, to boost efficiency of its reconciliation operations. FSS Smart Recon and Dispute Management has been implemented QNB Qatar and QNB......
Xerox Launches Full Range of Workplace Productivity Solutions
Business Finance News

Xerox Launches Full Range of Workplace Productivity Solutions

Fintech News Desk
by Fintech News Desk0
Xerox announced the launch of new products and software to enhance productivity for the increasing pool of hybrid workers. “We are excited to extend our range of hardware and software technologies to maximize productivity for today’s hybrid workforce, whether they’re working in the main office, at home, or on the go.”......
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