Tag : Customer Support

The Rise of Partnerships Between Fintechs, Banks and Credit Unions
Banking Fintech Guest Posts

The Rise of Partnerships Between Fintechs, Banks and Credit Unions

JB Orecchia
by JB Orecchia0229
In recent years, the traditional banking sector has faced significant competition from digital alternatives such as banking as a service (BaaS) and embedded finance. According to a survey conducted by Economist Impact, over half of C-suite banking executives are aware and wary of this increased competition. However, in a new......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
by Sanat Rao0236
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
OLB Group Formulates eCommerce Fintech Services Plans for 2022
Cryptocurrency E-commerce Fintech News

OLB Group Formulates eCommerce Fintech Services and Cryptocurrency Plans for 2022

Fintech News Desk
by Fintech News Desk0235
The OLB Group, a diversified Fintech eCommerce merchant services provider and cryptocurrency mining enterprise, issued the following open letter to shareholders from Ronny Yakov, Chairman and CEO. Ronny wrote: “Dear Fellow Shareholders: We are pleased to provide you with an update on the substantial progress our business has made in......
Dripcoin Improvises Platform and Adopts Enhanced Security Protocols
Currency Exchange News Security

Dripcoin Improvises Platform and Adopts Enhanced Security Protocols

Fintech News Desk
by Fintech News Desk0223
The market for buying and selling of derivatives has taken an uphill journey for quite some time, witnessing significant advancements in terms of customer support, product portfolio, and much more. With the increasing exposure to new digital tokens and other assets, the risk of potential security vulnerabilities and cyberattacks also......
Crypto Leaders ZenLedger, Ledger Announce Partnership
Cryptocurrency News

Crypto Leaders ZenLedger, Ledger Announce Partnership

Fintech News Desk
by Fintech News Desk0460
ZenLedger.io, the global leader in cryptocurrency tax software and blockchain analytics, has announced a partnership with Ledger, the secure platform for digital assets and Web3. This partnership will help crypto investors securely buy, sell, and store crypto, and other tangible investments, while seamlessly keeping track of their taxes. “The ZenLedger-Ledger partnership......
Clyde Launches Ownership Enrichment Platform To Help Brands Maximize Post-Purchase Opportunities
Business News

Clyde Launches Ownership Enrichment Platform To Help Brands Maximize Post-Purchase Opportunities

Fintech News Desk
by Fintech News Desk0299
Clyde unites product protection, registration and issue resolution to help brands and retailers drive lifetime value and strengthen brand loyalty Clyde, an ownership enrichment company, announced the launch of its Ownership Enrichment Platform, which helps brands deepen customer relationships and drive lifetime value through reimagined product protection, registration and issue......
Chase Launches New Saver Account With Market-Leading 1.5% Rate
Banking News

Chase Launches New Saver Account With Market-Leading 1.5% Rate

Fintech News Desk
by Fintech News Desk0334
Saver account combines a market-leading rate with a flexible and straightforward way to save Digital bank, Chase, has launched a new savings option for UK customers. The Chase saver account, which is linked to the Chase current account, will offer savers a rate of 1.5% AER*. “With the cost of......
Aplazo Partners with Mastercard to Bring First-of-its-Kind BNPL Virtual Card to Latin America
Digital Payments News

Aplazo Partners with Mastercard to Bring First-of-its-Kind BNPL Virtual Card to Latin America

Fintech News Desk
by Fintech News Desk0287
Aplazo, the first omnichannel buy now, pay later (BNPL) platform in Mexico, announced that it has partnered with Mastercard to launch Latin America’s first-of-its-kind virtual card solution. This virtual card brings secure digital payments to the region, providing a seamless payment journey to customers that enables the convenience of BNPL (installment) payments......
Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey
Digital Payments E-commerce News

Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey

Fintech News Desk
by Fintech News Desk0399
Only 5% of UK SMEs have no issue with their current Payment Service Provider (PSP) Mollie, one of the fastest growing payment service providers in Europe, shared initial findings from a survey examining the state of the UK ecommerce sector, through the lens of small and medium-sized (SME) merchants. The......
FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer
B2B News

FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer

Fintech News Desk
by Fintech News Desk0530
FinancialForce, the leading provider of customer-centric business applications across finance, services, and customer success teams, announced the appointment of Todd Kisaberth as Chief Customer Officer reporting to CEO Scott Brown. Kisaberth has over 20 years of experience serving in executive leadership roles in global B2B technology companies. He will lead......
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